Daniel Edwards Email & Phone Number

Chief Operating Officer @ PROBE GROUP LTD

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Daniel Edwards Location

Brisbane, QLD, AU

Daniel Edwards Work

2021 - now Chief Operating Officer @ PROBE GROUP LTD
2018 - 2021 Senior Director Global Operations, Customer Experience Group @ Agoda
2015 - 2018 General Manager and Vice President - Customer Service and Sales, Global Contact Centres @ Telstra
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2012 - 2015 General Manager and Vice President - Domestic Operations and Change, Consumer Contact Centres @ Telstra
2011 - 2012 General Manager and Vice President - Optimisation @ Salmat
2009 - 2011 Executive Manager - Operations @ Salmat
2008 - 2009 Senior Business Consultant @ Salmat
2006 - 2008 State Operations Director @ Salmat
2003 - 2006 Senior Business Analyst @ Salmat
1999 - 2003 Contact Centre Leadership Roles @ Salmat

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Daniel Edwards Education

Australian Graduate School of Management
MBA
2007 - 2011
University of Melbourne
Commerce
1998 - 2004

Daniel Edwards Skills

Contact Centers
Customer Experience
Business Process Improvement

Business Strategy
Management
Workforce Management
Call Center
IVR
Customer Retention
Change Management

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Daniel Edwards Summary

Daniel Edwards, based in Brisbane, QLD, AU, is currently a Chief Operating Officer at Probe Group. Daniel Edwards brings experience from previous roles at Agoda, Telstra and Salmat. Daniel Edwards holds a 2007 - 2011 MBA @ Australian Graduate School of Management. With a robust skill set that includes Contact Centers, Customer Experience, Business Process Improvement, Business Strategy, Management and more. Daniel Edwards has 4 emails and 1 mobile phone numbers on RocketReach.

Daniel Edwards Emails

Found 4 emails

Daniel Edwards Phone Numbers

Found 5 phone numbers

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Top PROBE GROUP LTD Employees

Adam Sisson

Head of Customer Delivery at PROBE GROUP LTD

Camberwell, VIC, AU
4
- probegroup.com.au
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Nicholas Hopkins

Director - Customer Success at PROBE GROUP LTD

Sydney, NSW, AU
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Rohan Khanna

Group Executive, Technology at PROBE GROUP LTD

Melbourne, VIC, AU
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Vaughan Paul

Group Executive People and Culture at PROBE GROUP LTD

Sydney, NSW, AU
2
- probegroup.com.au
- gmail.com
5
- 658339XXXX
- 6189260XXXX
- 6128082XXXX
- 6128082XXXX
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Josh McGarry

Human Resources Business Partner at PROBE GROUP LTD

Melbourne, VIC, AU
2
- probegroup.com.au
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Adrian Anderson

Operations Manager Banking and Finance at PROBE GROUP LTD

Melbourne, VIC, AU
2
- probegroup.com.au
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