Daniel Duarte Email & Phone Number
Vice President - Branch Performance Strategy and Execution @ Citi
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Daniel Duarte Location
- Irving, TX, US
Daniel Duarte Work
- 2026 -now Vice President - Branch Performance Strategy and Execution @
- 2025 -2026 AVP- Branch Strategy and Enablement - Performance Magament @
- 2024 -2026 Assistant Vice President in USPB Operations - Collections Business Execution @
- 2023 -2023 Teaching Assistant- Negotiations @
- 2023 -2023 Personal Banking Leadership Associate @
- 2022 -2022 Quality Assurance Operations Manager @
- 2021 -2022 Quality Assurance - Operations Manager @
- 2017 -2021 Anywhere Expert Operations Supervisor - Chat @
- 2017 -2017 Premier Support Solutions Operations Supervisor - Chat @
- 2016 -2017 Premier Support Solutions Operations Supervisor - Voice @
- 2015 -2016 Tech Coach Expert @
- 2014 -2015 Automotive Mechanic @ Swedish Auto Werks
- 2012 -2014 Contact Center Roadside Assistance Coordinator @
- 2011 -2011 Social Media Management and Marketing Sales Internship @
- 2008 -2011 Vacation Voucher Sales and Owner's Meeting Resevations and Timeshare Sales @
Daniel Duarte Education
- Vanderbilt University - Owen Graduate School of Management
Master of Business Administration - MBA (Owen Student Government Association: Class Vice President Elected Senator 1st year Operations and Data Analytics Club Tech Club Global Business Association Latin Business Club)
2022-2024 - Northern Arizona University
Bachelor of Business Administration - BBA (Logistics and Supply Chain Management)
2019-2021 - Paradise Valley Community College
Associate of Business Administration (Business Administration)
2009-2012
Daniel Duarte Skills
- Customer Service
- Leadership
- Microsoft Excel
- Customer Satisfaction
- Marketing
- Key Performance Indicators
- Strategic Planning
- Customer Retention
- Business Process Improvement
- Customer Experience
- Performance Management
- Troubleshooting
- Sales
- Social Media Marketing
- Business Strategy
- Sales Management
- Data Analysis
- Operations Management
- Quality Assurance
- Windows
- Microsoft Word
- Outlook
- PowerPoint
- Management
- Teamwork
- Team Leadership
- Team Building
- Public Speaking
- Time Management
- Training & Development
- Coaching
- Mentoring
- Training
- Staff Development
- Critical Thinking
- Problem Solving
- English
- Customer Experience Management
- Employee Learning & Development
- Customer Escalation Management
- KPI Implementation
- Social Networking
- SOP Development
- Process Improvement
- Analytical Skills
- Contact Center Management
- Employee Training
- Customer Service Management
- Contact Centers
- Change Management
Daniel Duarte Summary
- Daniel Duarte, based in Irving, TX, US, is currently a Vice President - Branch Performance Strategy and Execution at Citi. Daniel Duarte brings experience from previous roles at Citi and Vanderbilt University - Owen Graduate School of Management. Daniel Duarte holds a 2022 - 2024 Master of Business Administration - MBA in Owen Student Government Association: Class Vice President Elected Senator 1st year Operations and Data Analytics Club Tech Club Global Business Association Latin Business Club @ Vanderbilt University - Owen Graduate School of Management. With a robust skill set that includes Customer Service, Leadership, Microsoft Excel, Customer Satisfaction, Marketing and more. Daniel Duarte has 3 emails and 2 mobile phone numbers on RocketReach.
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