Daniel dos Santos Email & Phone Number
Head of Technology Services @ Metcash
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Daniel dos Santos Location
- Sydney, NSW, AU
Daniel dos Santos Work
- 2022 -now Head of Technology Services @
- 2021 -2022 Director Of Customer Success @
- 2020 -2020 Director of Operations @
- 2018 -2020 Director Of Client Services @
- 2017 -2018 Transiton Manager @
- 2017 -2017 Transition and PMO (Consultant) @
- 2015 -2017 Strategic Design and Technology Manager @
- 2014 -2015 Transformation and Implementation Manager @
- 2013 -2014 Transformation Manager @
- 2009 -2013 IT Operations Manager @
- 2004 -2009 Enterprise IT Services Manager @
- 2004 -2004 Operations Manager @
- 2001 -2004 Service Delivery Manager and IT Manager @
- 1999 -2001 National IT Manager @
- 1998 -1999 Helpdesk Manager @
- 1996 -1998 System Support Lead @
Daniel dos Santos Education
- The Scots School Bathurst 1988-1992
Daniel dos Santos Skills
- IT Service Management
- ITIL
- IT Management
- Service Delivery
- Change Management
- Leadership
- Management
- Information Technology
- Incident Management
- Customer Service
- Service Desk Management
- Integration
- Staff Management
- Disaster Recovery
- Service Management
- ITIL v3 Foundations Certified
- Staff Development
- Service Desk
- IT Strategy
- Outsourcing
- ITIL Process Implementation
- ITIL Service Strategy
- CRM
- Software Documentation
- Servers
- ITIL Process
- Desktop Support Management
- IT Operations
- Technical Support
- Microsoft Exchange
- Strategy
- Strategic Planning
- ITIL Certified
- PRINCE2
- SOE Design
- Knowledge Management
- Help Desk Support
- Problem Management
- Sla
- Performance Management
- Security
- Troubleshooting
- Project Management
- Vendor Management
- Vendor Relations
- Vendor Relationship Management
- Business Transformation
- Program Management
- Stakeholder Engagement
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Technology
- Public Speaking
- Treasury
- Strategic Design
- Design
- Customer Relationship Management
Daniel dos Santos Summary
- Daniel dos Santos, based in Sydney, NSW, AU, is currently a Head of Technology Services at Metcash. Daniel dos Santos brings experience from previous roles at Metcash and Macquarie University. Daniel dos Santos holds a 1988 - 1992 The Scots School Bathurst. With a robust skill set that includes IT Service Management, ITIL, IT Management, Service Delivery, Change Management and more. Daniel dos Santos has 1 emails and 1 mobile phone numbers on RocketReach.
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