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Daniel Delgado Location
Florida, United States
Daniel Delgado Work
Managing Director of Collections @ Macy's Credit and Customer Services (March 2000 - Present)
Vice President of Operations @ ACB American, Inc (September 1999 - March 2000)
Vice President of Collections @ (July 1997 - September 1999)
Director of Recoveries @ Macy's Credit and Customer Services (July 1996 - July 1997)
Agency Auditor @ Macy's Credit and Customer Services (February 1994 - July 1996)
Collection Manager @ Macy's Credit and Customer Services (June 1986 - February 1994)
Daniel Delgado Education
University of Phoenix 2003-2005
Garces Commercial College 1980-1982
Interamerican Military Academy 1976-1978
Daniel Delgado Skills
Organization Skills
Interpersonal Skills
Call Center Administration
Auditing
Business Process Outsourcing (BPO)
Multi-site
Spanish
PowerPoint
Credit
Call Center
Coaching
Process Improvement
Credit Risk
Loans
Microsoft Word
Team Leadership
Outsourcing
Credit Cards
Customer Retention
Customer Satisfaction
Retail
Risk Management
Analysis
Banking
Call Centers
Employee Relations
Hiring
Leadership
Management
Strategic Planning
Strategy
Team Building
Training
Vendor Management
Executive Management
Performance Management
Forecasting
CRM
Customer Experience
Operations Management
Collections
Financial Services
Business Process Improvement
Services
Daniel Delgado Summary
Daniel Delgado, based in Florida, United States, is currently a Managing Director of Collections at Macy's Credit and Customer Services. Daniel Delgado brings experience from previous roles at ACB American, Inc, The Associates and Macy's Credit and Customer Services. Daniel Delgado holds a 2003 - 2005 University of Phoenix. With a robust skill set that includes Organization Skills, Interpersonal Skills, Call Center Administration, Auditing, Business Process Outsourcing (BPO) and more. Daniel Delgado has 2 emails and 4 mobile phone numbers on RocketReach.
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