Daniel Cohen Email & Phone Number
Customer Care and Services Director UK and I @ Nespresso UK
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Daniel Cohen Location
- Leeds, GB
Daniel Cohen Work
- Customer Care and Services Director UK and I @ (January 2026 - Present)
- Head of Supply Chain UK and I @ (August 2023 - January 2026)
- Head of Customer Relationship Centre @ (January 2021 - August 2023)
- Customer Relationship Centre Unit Manager @ (May 2019 - December 2020)
- Head of Contact Centre (Int) @ (February 2017 - July 2017)
- Senior Operations Manager - Contact Centre @ (January 2017 - January 2019)
- Contact Centre Manager - Collections @ (August 2015 - January 2017)
- Plan Activations Manager @ (July 2013 - August 2015)
- Operations Manager @ (August 2012 - June 2013)
- Equity Release Team Manager @ (July 2011 - August 2012)
- Customer Relations Manager @ (February 2007 - July 2011)
Daniel Cohen Education
- Allerton High School 1998-2003
Daniel Cohen Skills
- Software as a Service (SaaS)
- Contact Center as a Service (CCaaS)
- Contact Center Technology
- Equity Release
- Management
- Team Management
- Stakeholder Management
- Performance Management
- Financial Services
- Relationship Management
- Microsoft Office
- Complaint Management
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Property Law
- Conveyancing
- Customer Service
- TCF
- Complaint Investigations
- Legal Writing
- Compliance
- Operations Management
- Debt Management
- Succession Planning
- Negotiation
- Stakeholder Engagement
- Client Aquisition
- Customer Experience
- Budget Management
- Cost Management
- Change Management
- Leadership
- Strategy
- Team Leadership
- Coaching
- Call Centers
- Process Improvement
- CRM
- Customer Relations
- Contact Centers
- Customer Relationship Management (CRM)
- Business Process Improvement
- Customer Support
- Customer Engagement
- Customer Service Operations
- Employee Engagement
- Digital Transformation
- Research
- Customer Relationship Management Crm
- Customer Relationship Management
Daniel Cohen Summary
- Daniel Cohen, based in Leeds, GB, is currently a Customer Care and Services Director UK and I at Nespresso UK. Daniel Cohen brings experience from previous roles at Nespresso UK and Provident Financial Group - Provident HC & Satsuma. Daniel Cohen holds a 1998 - 2003 Allerton High School. With a robust skill set that includes Software as a Service (SaaS), Contact Center as a Service (CCaaS), Contact Center Technology, Equity Release, Management and more. Daniel Cohen has 1 emails on RocketReach.
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