Daniel Charbonneau Email & Phone Number
BPO Support Consultant @ AlphaSights
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Daniel Charbonneau Location
- North Bay, ON, CA
Daniel Charbonneau Work
- BPO Support Consultant @ (May 2022 - Present)
- Head of Support @ (May 2023 - February 2026)
- Head of Support @ (May 2023 - May 2025)
- Head Of Support @ (December 2021 - May 2023)
- Senior Support Manager @ (June 2018 - January 2022)
- Support Team Lead @ (November 2016 - June 2018)
- Support Manager @ (January 2013 - June 2016)
- Customer Service Support Manager @ (September 2025 - Present)
Daniel Charbonneau Education
- CDI College
Diploma (Business Administration and Management, General)
2007-2009
Daniel Charbonneau Skills
- Analytical Skills
- Building Performance
- Business Operations
- Business Process Improvement
- Business Workflows
- Call Center Development
- Change Management
- Communication
- Contact Center Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Data
- Customer Experience
- Customer Journeys
- Customer Satisfaction
- Customer Success
- Driving Results
- Escalations Management
- Forecasting
- Goal Setting
- Google Workspace
- Key Performance Indicators
- Leadership
- Leadership Development
- Management Consulting
- Manufacturing Process Improvement
- Morale
- Objectives and Key Results (OKRs)
- Operational Excellence
- Operations Management
- Performance Management
- Performance Metrics
- Performance Motivation
- Persuasion
- Process Orientation
- Project Management
- Record Of Success
- Relationship Building
- Reporting
- Root Cause
- Root Cause Analysis
- SMB
- Software Industry
- Stock Option
- Strategic Planning
- Tactical Training
- Team Building
- Team Leadership
- Teaming
- Teamwork
- Time Management
- Troubleshooting
- Workplace Culture
- coaching
Daniel Charbonneau Summary
- Daniel Charbonneau, based in North Bay, ON, CA, is currently a BPO Support Consultant at AlphaSights. Daniel Charbonneau brings experience from previous roles at Volaris Group, Convictional and Shopify. Daniel Charbonneau holds a 2007 - 2009 Diploma in Business Administration and Management, General @ CDI College. With a robust skill set that includes Analytical Skills, Building Performance, Business Operations, Business Process Improvement, Business Workflows and more. Daniel Charbonneau has 4 emails and 4 mobile phone numbers on RocketReach.
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