2014 -2015 Human Resources Contact Center Analyst @
2006 -2010 Technical Support Coordinator @
2004 -2006 Customer Service @
Daniel Ceja Education
University of California, Berkeley
Bachelor of Arts (B.A.) (Psychology)
2012-2013
Gavilan College 2011-2011
Daniel Ceja Skills
Technical Support
Laboratory Skills
Microbiology
Epidemiology
Psychology
Wireless
Call Centers
Retail
Supervising
Spanish-speaking
Statistical Software
Environmental Health
Public Health
Data Collection
Customer Experience
Customer Retention
Google Docs
Data Analysis
Customer Support
Call Center Development
Cellular Communications
Mobile Devices
Escalation
Critical Thinking
Troubleshooting
Negotiation
Customer Satisfaction
Customer Service
Outlook
HR Software
Human Resources Information Systems Hris
Microsoft Office
Spanish Speaking
Human Resources Information Systems
Daniel Ceja Summary
Daniel Ceja, based in Richmond, CA, US, is currently a Content Team Lead at Kaiser Permanente. Daniel Ceja brings experience from previous roles at Kaiser Permanente and Verizon Wireless. Daniel Ceja holds a 2012 - 2013 Bachelor of Arts (B.A.) in Psychology @ University of California, Berkeley. With a robust skill set that includes Technical Support, Laboratory Skills, Microbiology, Epidemiology, Psychology and more. Daniel Ceja has 2 emails and 2 mobile phone numbers on RocketReach.
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