Daniel Carrillo Email
Director del centro de contacto @ HSBC
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Daniel Carrillo Location
- State of Mexico, Mexico
Daniel Carrillo Work
- 2016 -now Director del centro de contacto @
- 2011 -2016 Director de Servicio a Clientes y de Estrategia digital para el Contact Center @
- 2004 -2011 Dir. regional de Servicio a Clientes Latinoamerica @
- 1997 -2004 Subdirector de Operaciones - Credito al Consumo @
- 1992 -1997 Subdirector de otorgamiento de creditos @
- 1991 -1992 Asesor Financiero Apoderado @ Accival
Daniel Carrillo Education
- UIC
Bachelor of Business Administration (B.B.A.) (Finance, General)
1989-2004 - IPADE
MBA (Business Administration and Management, General)
2000-2002 - ITAM
Business Reengineering (Business Administration and Management, General)
1996-1998
Daniel Carrillo Skills
- Strategic Planning
- Customer Service
- Customer Experience
- Customer Retention
- Credit
- Operations Management
- Retail Banking
- Loans
- Analytics
- Risk Management
- Consumer Lending
- Strategic Sourcing
- BPO
- Outsourcing
- Experiencia del cliente
- Gestión de riesgos
- Banca minorista
- Créditos
- Planificación estratégica
- Análisis y estadística
- Análisis financiero
- Subcontratación
- Análisis de negocio
- Estrategia
- Servicio de atención al cliente
- Préstamos
- Liderazgo de equipos
- Estrategia empresarial
- Tarjetas de crédito
- Gestión de cartera de clientes
- Sales
- Strategy
- Wealth Management
- Social Media
- PowerPoint
- Microsoft Word
- English
- Retail
- Marketing
- Microsoft Office
- Microsoft Excel
- Management
- SAP
Daniel Carrillo Summary
- Daniel Carrillo, based in State of Mexico, Mexico, is currently a Director del centro de contacto at HSBC Retail Banking and Wealth Management. Daniel Carrillo brings experience from previous roles at Banamex and Citibank. Daniel Carrillo holds a 1989 - 2004 Bachelor of Business Administration (B.B.A.) in Finance, General @ UIC. With a robust skill set that includes Strategic Planning, Customer Service, Customer Experience, Customer Retention, Credit and more. Daniel Carrillo has 4 emails on RocketReach.
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