Daniel Capoccitti Email & Phone Number
Global Director Support Services @ Constellation Kidney Group
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Daniel Capoccitti Location
- Albany, NY, US
Daniel Capoccitti Work
- Global Director Support Services @ (October 2026 - Present)
- Support Operations Manager @ (June 2025 - Present)
- Support Operations Manager @ (February 2024 - February 2025)
- Service Manager: Support @ (September 2022 - February 2024)
- Product Support Supervisor @ (April 2019 - September 2022)
- Product Support Expert - Level 2 @ (December 2017 - April 2019)
- Product Support Specialist @ (November 2016 - December 2017)
- Pharmacy Technician @ Hannaford Supermarkets (April 2016 - November 2016)
- Costumer Service Associate and Service Leader @ Hannaford Supermarkets (June 2003 - November 2016)
- Assistant @ WallyWare Software (March 2012 - November 2012)
Daniel Capoccitti Education
- Rensselaer Polytechnic Institute
Bachelor of Science (BS) (Computer and Systems Engineering)
2010-2012 - Hudson Valley Community College
Associate's degree (Science)
Daniel Capoccitti Skills
- Analytical Skills
- Benchmarking
- Career Counseling
- Coaching
- Coaching & Mentoring
- Communication
- Computer Engineering
- Conflict Management
- Critical Thinking
- Customer Experience
- Customer Requirements
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Support
- Enterprise Software
- High-growth
- IT Escalation
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Nanotechnology
- Objectives and Key Results (OKRs)
- Office 365
- Organizational Effectiveness
- Performance Reviews
- PowerPoint
- Priority Management
- Problem Solving
- Professional Services
- Project Management
- Quality Management
- Queue Management
- Reporting & Analysis
- Salesforce Lightning
- Semiconductors
- Service Delivery
- Service of Process
- Service-Level Agreements (SLA)
- Software
- Software as a Service (SaaS)
- Stakeholder Management
- Support Engineers
- Support Management
- Systems Engineering
- Team Leadership
- Team Management
- Team Performance
- Technical Support
- Troubleshooting
- Web Services API
- Zendesk
- Zoom
Daniel Capoccitti Summary
- Daniel Capoccitti, based in Albany, NY, US, is currently a Global Director Support Services at Constellation Kidney Group. Daniel Capoccitti brings experience from previous roles at Constellation Kidney Group, Force Therapeutics and Datto. Daniel Capoccitti holds a 2010 - 2012 Bachelor of Science (BS) in Computer and Systems Engineering @ Rensselaer Polytechnic Institute. With a robust skill set that includes Analytical Skills, Benchmarking, Career Counseling, Coaching, Coaching & Mentoring and more. Daniel Capoccitti has 1 emails and 1 mobile phone numbers on RocketReach.
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