Daniel Buckley Email & Phone Number
Director, Escalations @ Kaseya
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Daniel Buckley Location
- Round Rock, TX, US
Daniel Buckley Work
- 2025 -now Director, Escalations @
- 2024 -2025 Premier Services Program Manager @
- 2019 -2024 Senior Manager - Account Support Services @
- 2017 -2019 Technical Escalations Manager - Tier 2 @
- 2013 -2017 Technical Support Manager @
- 2012 -2013 Account Advocate @
- 2011 -2012 Support Representative @
Daniel Buckley Education
- Monroe Community College
Daniel Buckley Skills
- Workflow Management
- Internal & External Clients
- Teamwork
- Relationship Building
- Problem Solving
- Coaching
- Microsoft Office
- Team Leadership
- Strategic Planning
- Customer Journeys
- Key Performance Indicators
- Business Reporting
- Presentations
- Account Planning
- Leadership
- Executive Visibility
- Voice of the Customer
- Customer Engagement
- Post-Sales Support
- Customer Service Representatives
- Supportive Services
- Support Management
- Technical Project Leadership
- Account Management
- Written Communication
- Performance Metrics
- Customer Success
- Customer Satisfaction
- Customer Experience
- Communication
- Coaching & Mentoring
- Analytical Skills
- Customer Retention
- VoIP
- Customer Service
- Management
- Call Centers
- Solution Selling
- SaaS
- Unified Communications
- Telephony
- Salesforce.com
- Telecommunications
- Cloud Computing
- Networking
- Managed Services
- MPLS
- IP
- Contact Centers
- Voice over IP (VoIP)
- Software as a Service (SaaS)
- Internet Protocol (IP)
- Research
- Microsoft Excel
- Project Management
- Marketing
- Internet Protocol Ip
- Nonprofits
- Voice Over Ip Voip
- Software as a Service Saas
- Voice Over Ip
- Software as a Service
- Internet Protocol
Daniel Buckley Summary
- Daniel Buckley, based in Round Rock, TX, US, is currently a Director, Escalations at Kaseya. Daniel Buckley brings experience from previous roles at Box, Verizon Business and Mitel. Daniel Buckley holds a Monroe Community College. With a robust skill set that includes Workflow Management, Internal & External Clients, Teamwork, Relationship Building, Problem Solving and more. Daniel Buckley has 2 emails and 1 mobile phone numbers on RocketReach.
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