Daniel Björk Email
Key Account Manager @ AddSecure
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Daniel Björk Location
- Stockholm County, Sweden
Daniel Björk Work
- 2024 -now Key Account Manager @
- 2021 -2024 Service Operations Manager - Smart Alarms @
- 2017 -2021 VO Manager - Network Operations and Security @
- 2014 -2016 Founder and Director @ The Nest Real Estate Ltd
- 2014 -2016 Service Manager through Experis @
- 2014 -2016 Business Support Manager through Experis @
- 2013 -2013 Team Manager Network @
- 2012 -2013 Contact Center Manager @
- 2011 -2012 Department Manager - Technical Customer Support @
- 2010 -now Department Manager - Technical Customer Support Residential @
- 2006 -now Group Manager - Technical Customer Support @
- 1999 -now Team Leader - Network Operation Centre Mobile @
Daniel Björk Education
- KTH Royal Institute of Technology
(Civ. Eng. (Electronics))
1996-1999 - KTH Royal Institute of Technology
Technical Year
1995-1996 - Military Service
MEK-B18 Visby, Gotland
1994-1995 - Escuela Campo Alegre (Caracas, Venezuela)
International High School Diploma
1989-1993
Daniel Björk Skills
- Telecommunications
- Technical Support
- Mobile Devices
- Management
- Customer Satisfaction
- Team Leadership
- Customer Experience
- Real Estate
- Outsourcing
- ITIL
- Team Management
- Service Delivery
- Contact Centers
- Customer Service
- Sla
- Mobile Communications
- Computer Network Operations
- Networking
- Change Management
- Vendor Management
- Workforce Management
- Network Administration
- Service Management
- Operations Management
- Account Management
- Performance Management
- IT Management
- IT Operations
- COPC
- Customer Support
- IT Service Management
- Leadership
- Customer Retention
- Coaching
- Incident Management
- Quality Assurance
- Forecasting
- Network Ad
- Call Centers
- 3g
- Avaya
- Business Analysis
- Microsoft Word
- VoIP
- GSM
- Technical Product Management
- Key Performance Indicators
- Provisioning
- Broadband
- Telephony
- B2b
- Team Building
- Call Center
- Marketing
Daniel Björk Summary
- Daniel Björk, based in Stockholm County, Sweden, is currently a Key Account Manager at AddSecure. Daniel Björk brings experience from previous roles at AddSecure, Cygate, The Nest Real Estate Ltd and Olympus. Daniel Björk holds a 1996 - 1999 KTH Royal Institute of Technology. With a robust skill set that includes Telecommunications, Technical Support, Mobile Devices, Management, Customer Satisfaction and more. Daniel Björk has 2 emails on RocketReach.
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