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Daniel Biddle Location
Pittsburgh, PA, US
Daniel Biddle Work
2011 -now Director of Technology @
2009 -2011 Manager of Technical Support Services @
2002 -2009 Technical Manager @
1998 -2002 Technology Support Specialist @
Daniel Biddle Education
University of Pittsburgh
Master of Science (Information Science)
Clarion University
Bachelor of Science (Communications)
Daniel Biddle Skills
Help Desk Management
Staff Development
Staff Supervision
Business Process Improvement
Customer Support
Technical Support
Help Desk Support
Zendesk
Project Management
Active Directory
Microsoft Office
Vendor Management
Learning Management Systems
Complex Problem Resolution
Communication
Procedure Development
Asset Managment
Fulfillment Services
LogMeIn
Collaboration Tools
Windows 7
Lotus Notes
McAfee
Symantec Endpoint Protection
Barracuda Web Flex
FOG
Blackboard Collaborate
Sharefile
Technology
Management
Program Management
Troubleshooting
Leadership
Daniel Biddle Summary
Daniel Biddle, based in Pittsburgh, PA, US, is currently a Director of Technology at VLN Education. Daniel Biddle brings experience from previous roles at VLN Education and PricewaterhouseCoopers. Daniel Biddle holds a Master of Science in Information Science @ University of Pittsburgh. With a robust skill set that includes Help Desk Management, Staff Development, Staff Supervision, Business Process Improvement, Customer Support and more. Daniel Biddle has 2 emails and 5 mobile phone numbers on RocketReach.
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