2020 -2025 Service Desk Manager at Pinsent Masons @
2016 -2020 Major Incident Manager @
2012 -2016 IT Service Desk Team Leader @
2005 -2013 Senior Service Desk Analyst @ The Law Society
2002 -2005 Service Desk Analyst @
1996 -2000 IT Service Desk @ egg
Daniel Bayley Education
Moseley Park Secondary School 1982-1988
Moseley Park secondary 1982-1988
Daniel Bayley Skills
IT Service Management
Service Desk
Service Delivery
Service Improvement
ITIL
Service Management
Relationship Management
Stakeholder Engagement
Information Technology
Disaster Recovery
BMC Remedy
Management
Blackberry Enterprise Server
Windows Server
IT Management
Stakeholder Management
Active Directory
Outsourcing
Governance
Project Delivery
Problem Management
IT Strategy
Microsoft Exchange
PRINCE2
Change Management
Citrix
Daniel Bayley Summary
Daniel Bayley, based in Bilston, GB, is currently a Cyber Defense Incident Response at National Gas. Daniel Bayley brings experience from previous roles at Pinsent Masons, The Law Society and The Law Society of England and Wales. Daniel Bayley holds a 1982 - 1988 Moseley Park Secondary School. With a robust skill set that includes IT Service Management, Service Desk, Service Delivery, Service Improvement, ITIL and more. Daniel Bayley has 2 emails on RocketReach.
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