Technical Support Specialist @ (March 2024 - October 2025)
Company Owner @ A Dapper Demon (October 2022 - March 2024)
Maintenance Coordinator @ Epic Flight Support (February 2023 - December 2023)
Sales and Support Lead @ (October 2017 - October 2022)
Production Specialist @ (August 2016 - October 2017)
Customer Service Representative @ Healthy Goods (June 2014 - July 2016)
Daniel Alm Education
Central Oregon Community College
Culinary Arts/Chef Training
2008-2011
Daniel Alm Skills
Account Management
After Sales
Agile Methodologies
Aircraft Maintenance
Asana
Attention to Detail
Chat
Communication
Customer Engagement
Customer Experience
Customer Loyalty
Customer Management
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data Analysis
Difficult Situations
Easily Adaptable
English
Industrial Sales
Inside Sales
Internet Access
Interpersonal Communication
Maintenance Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
New Hire Training
Online Support
Oral Communication
Organization Skills
Phone Etiquette
Phone Manner
Presentation Skills
Presentations
Problem Solving
Project Management
Project Planning
Python (Programming Language)
Relationship Development
Scrum
Skilled Multi-tasker
Technical Sales
Technical Support
Ticketing Systems
Time Management
Troubleshooting
Zapier
Daniel Alm Summary
Daniel Alm, based in Bend, OR, US, is currently a Customer Experience Engineer at CIES Inc. Daniel Alm brings experience from previous roles at CIES Inc, A Dapper Demon and Epic Flight Support. Daniel Alm holds a 2008 - 2011 Culinary Arts/Chef Training @ Central Oregon Community College. With a robust skill set that includes Account Management, After Sales, Agile Methodologies, Aircraft Maintenance, Asana and more. Daniel Alm has 1 mobile phone numbers on RocketReach.
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