Digital Customer Success Lead @ (July 2024 - May 2026)
CS Operations Manager @ (February 2022 - February 2024)
Implementation Manager @ (May 2019 - February 2022)
Sales Assistant @ (November 2018 - March 2019)
Customer Success Manager @ (January 2017 - December 2017)
Implementation Manager @ (February 2016 - January 2017)
Operations Manager @ (October 2013 - February 2016)
Change Administrator @ (May 2013 - July 2014)
IT Business Analyst @ (November 2012 - May 2013)
Operations Analyst @ (July 2012 - September 2012)
Performance Manager @ (April 2010 - November 2012)
Sales Support Administrator @ (February 2006 - July 2010)
Daniel Aitken Skills
Change Management
ITIL v3 Foundations Certified
Business Analysis
Call Centers
Customer Service
Contact Centers
Outsourcing
Management
Marketing Strategy
Marketing Communications
Sales
Team Management
Workforce Management
Performance Management
Business Strategy
Sales Process
CRM Databases
Digital Marketing
Online Lead Generation
Web Design
Film Production
Website Development
WordPress
Photoshop
Final Cut Pro
Microsoft Excel
User Acceptance Testing
Stakeholder Management
Email Marketing
Email Strategy
Email Marketing Software
Leadership
PowerPoint
Sales Management
Project Management
Training Delivery
Business Process Improvement
Reporting and Analysis
Customer Relationship Management
Strategy
ITIL
Customer Experience
Telecommunications
Training
Team Leadership
Business Development
Decision Making
Communication
Personal Development
Teamwork
Operations Management
Daniel Aitken Summary
Daniel Aitken, based in Croydon, VIC, AU, is currently a Senior CX Operations Manager at RMS. Daniel Aitken brings experience from previous roles at Employment Hero, VideoMyJob and Hudson Bond Real Estate. With a robust skill set that includes Change Management, ITIL v3 Foundations Certified, Business Analysis, Call Centers, Customer Service and more. Daniel Aitken has 1 emails on RocketReach.
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