Daniel Abraham Email
Manager – Digital Care Programs @ Rogers Communications
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Daniel Abraham Location
- Richmond Hill, ON, CA
Daniel Abraham Work
- Manager – Digital Care Programs @ (December 2016 - Present)
- Manager – Performance Support @ (January 2011 - November 2016)
- Team Manager @ (August 2006 - December 2010)
Daniel Abraham Education
- Toronto School of Business
Diploma (Network and System Administration/Administrator)
2000-2001 - Addis Ababa University
Bachelor's degree
Daniel Abraham Skills
- Analytical Skills
- Analytics
- Avaya
- Call Center
- Call Centers
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- IVR
- Program Management
- Project Management
- Telecommunications
- Vendor Management
- Wireless
- Workforce Management
- SDLC
- Quality Assurance
- Testing
- Business Analysis
- System Testing
- User Acceptance Testing
- Software Project Management
- Software Development
- Quality Center
- Databases
- Test Planning
- SQL
- Project Planning
- Business Requirements
- Leadership
- Process Improvement
- HP Quality Center
- Test Strategy
- Regression Testing
- Test Cases
- Requirements Analysis
- Agile Methodologies
- Project Portfolio Management
- Software Development Life Cycle
- Oracle
- MS Project
- Project Delivery
- Analysis
- Test Management
- QTP
- Release Management
Daniel Abraham Summary
- Daniel Abraham, based in Richmond Hill, ON, CA, is currently a Manager – Digital Care Programs at Rogers Communications. Daniel Abraham brings experience from previous roles at Rogers Communications. Daniel Abraham holds a 2000 - 2001 Diploma in Network and System Administration/Administrator @ Toronto School of Business. With a robust skill set that includes Analytical Skills, Analytics, Avaya, Call Center, Call Centers and more. Daniel Abraham has 1 emails on RocketReach.
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