Client Account Representative I @ (March 2020 - Present)
Client Account Representative II @ (March 2024 - October 2025)
Customer Service Specialist @ (September 2018 - March 2020)
Account Manager @ ElderCounsel, LLC (August 2015 - July 2018)
Provider Support Specialist @ (April 2014 - July 2015)
Customer Care Specialist @ (February 2013 - April 2014)
Pharmacy Technician @ (December 2010 - February 2013)
Administrative Assistant @ (July 2001 - June 2002)
Administrative Assistant @ (November 1998 - February 2001)
Help Desk Representative - PBM @ (October 1997 - November 1998)
Pharmacy Technician @ (January 1997 - October 1997)
Dania Lane Education
Cincinnati College-Conservatory of Music
Music Performance
1994-1996
The University of Georgia
BMUS (Music Performance)
1989-1993
Dania Lane Skills
Account Management
Administrative Assistance
Call Center
Call Centers
Call Logging
Collaborative Problem Solving
Computer Software Training
Contract Management
Customer Relations
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Support
Customer-focused Service
Data Entry
Employee Training
Excel
G Suite
Healthcare
Healthcare Information Technology
Leadership
Long-term Customer Relationships
Microsoft Excel
Microsoft Office
Microsoft Word
Multitasking
Onboarding
Online chat
Operations Support
PandaDoc/DocuSign
Pharmacy
Pharmacy Benefit Management
Pharmacy Technicians
Phone Etiquette
Prescription
Problem Solving
Professional Phone Skills
Provider Enrollment
Provider Relations
Public Speaking
Salesforce
Skilled Multi-tasker
Social Media
Software Support
TeamViewer
Teamwork
Ticketing Tools
Time Management
Training
Dania Lane Summary
Dania Lane, based in Maysville, GA, US, is currently a Associate Client Account Manager at TouchPoint Software. Dania Lane brings experience from previous roles at TouchPoint Software, Franchise Direct and ElderCounsel, LLC. Dania Lane holds a 1994 - 1996 Music Performance @ Cincinnati College-Conservatory of Music. With a robust skill set that includes Account Management, Administrative Assistance, Call Center, Call Centers, Call Logging and more. Dania Lane has 1 emails and 3 mobile phone numbers on RocketReach.
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