Dana Smithson Email & Phone Number
VP of Administrative Operations @ IR Pros
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Dana Smithson Location
- Litchfield Park, AZ, US
Dana Smithson Work
- VP of Administrative Operations @ (January 2025 - Present)
- VP of Service Operations @ (December 2023 - January 2025)
- Director of Commercial Operations @ (June 2022 - December 2023)
- Call Center Operations Manager @ (January 2017 - June 2022)
- National RSST Operations Manager @ (October 2013 - January 2017)
- RSST Regional Manager @ (February 2013 - October 2013)
- Phoenix Dispatch Supervisor @ (September 2012 - February 2013)
- Dispatch Team Lead @ (September 2011 - September 2012)
- Contact Center Dispatcher @ (September 2010 - September 2011)
- Project Coordinator and Director of Purchasing @ Perfect Power Solar (May 2009 - July 2010)
- Service Department Customer Service @ Sun Systems, Inc (May 2000 - May 2009)
- Office Manager and Project Coordinator @ Sun Valley Pools & Spas (May 2004 - November 2007)
Dana Smithson Skills
- Service Operations
- Customer Experience
- Strategic Planning
- Operational Excellence
- People Development
- HVAC
- Customer Service
- Dispatching
- Purchasing
- Project Management
- Project Planning
- Team Building
- Team Management
- Leadership
- Vendor Management
- Process Scheduler
- Contract Management
- Facilities Management
- Preventive Maintenance
- Operations Management
- Management
- Process Improvement
- Microsoft Office
- Budgets
- Training
- Continuous Improvement
- Problem Solving
- Communication
- Teamwork
- Customer Service Management
- Team Leadership
- Customer Support
- Change Management
- Contact Center Management
- Customer-focused Service
Dana Smithson Summary
- Dana Smithson, based in Litchfield Park, AZ, US, is currently a VP of Administrative Operations at IR Pros. Dana Smithson brings experience from previous roles at IR Pros, CoolSys - Refrigeration and HVAC Systems and Source Refrigeration & HVAC. With a robust skill set that includes Service Operations, Customer Experience, Strategic Planning, Operational Excellence, People Development and more. Dana Smithson has 3 emails and 2 mobile phone numbers on RocketReach.
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