Dana Smithson Email & Phone Number
VP of Administrative Operations @ IR Pros
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Dana Smithson Location
- Litchfield Park, AZ, US
Dana Smithson Work
- 2025 -now VP of Administrative Operations @
- 2023 -2025 VP of Service Operations @
- 2022 -2023 Director of Commercial Operations @
- 2017 -2022 Call Center Operations Manager @
- 2013 -2017 National RSST Operations Manager @
- 2013 -2013 RSST Regional Manager @
- 2012 -2013 Phoenix Dispatch Supervisor @
- 2011 -2012 Dispatch Team Lead @
- 2010 -2011 Contact Center Dispatcher @
- 2009 -2010 Project Coordinator and Director of Purchasing @ Perfect Power Solar
- 2000 -2009 Service Department Customer Service @ Sun Systems, Inc
- 2004 -2007 Office Manager and Project Coordinator @ Sun Valley Pools & Spas
Dana Smithson Skills
- Service Operations
- Customer Experience
- Strategic Planning
- Operational Excellence
- People Development
- HVAC
- Customer Service
- Dispatching
- Purchasing
- Project Management
- Project Planning
- Team Building
- Team Management
- Leadership
- Vendor Management
- Process Scheduler
- Contract Management
- Facilities Management
- Preventive Maintenance
- Operations Management
- Management
- Process Improvement
- Microsoft Office
- Budgets
- Training
- Continuous Improvement
- Problem Solving
- Communication
- Teamwork
- Customer Service Management
- Team Leadership
- Customer Support
- Change Management
- Contact Center Management
- Customer-focused Service
Dana Smithson Summary
- Dana Smithson, based in Litchfield Park, AZ, US, is currently a VP of Administrative Operations at IR Pros. Dana Smithson brings experience from previous roles at IR Pros, CoolSys - Refrigeration and HVAC Systems and Source Refrigeration & HVAC. With a robust skill set that includes Service Operations, Customer Experience, Strategic Planning, Operational Excellence, People Development and more. Dana Smithson has 3 emails and 2 mobile phone numbers on RocketReach.
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