Dana Leake's Location
Memphis, TN, US
Dana Leake's Work
- EVP, Contact Center Operations @ Thriveworks
- Vice President, Contact Center Operations @ Vroom
- Senior Director of Diversity and Inclusion @ Frontdoor, Inc.
- Senior Director of Operations @ Frontdoor, Inc.
- Adjunct Faculty @ Union University
- Director of Telesales @ American Home Shield
- Director of Customer Care @ Levenger Company
- Owner and Operator @ V2K Window Decor & More
- Vice President of Sales and Service @ Regions Bank
- Casino Services Manager - Shreveport, LA @ Harrah's Cherokee Casino Resort
Dana Leake's Education
- California Southern University
Master of Business Administration - MBA
2015 - 2020 - Columbia Business School
Executive Education (Strategic Storytelling)
2019 - 2019 - Liberty University
M.A. (Religion/Religious Studies)
2009 - 2012
- University of Phoenix
BS, MBA (Business)
2002 - 2009 - Villanova University
Six Sigma Green Belt
Dana Leake's Skills
- Customer Service
- Coaching
- Call Center
- Strategic Planning
- Cross-functional Team Leadership
- Leadership
- Change Management
- Team Building
- Call Centers
- Customer Satisfaction
Dana Leake's Summary
Dana Leake, based in Memphis, TN, US, is currently a EVP, Contact Center Operations at Thriveworks, bringing experience from previous roles at Vroom, Frontdoor, Inc. and Union University. Dana Leake holds a 2015 - 2020 Master of Business Administration - MBA @ California Southern University. With a robust skill set that includes Customer Service, Coaching, Call Center, Strategic Planning, Cross-functional Team Leadership and more, Dana Leake contributes valuable insights to the industry. Dana Leake has 4 emails and 1 mobile phone number on RocketReach.
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