Director of Customer Experience (Global) @ (December 2020 - January 2026)
Head of Customer Experience (US) @ (July 2018 - December 2020)
Business Associate in Customer Experience @ (April 2018 - July 2018)
Customer Service Agent @ (October 2017 - April 2018)
Customer Communications Team Manager @ (September 2015 - May 2017)
Customer Service and Demo Coordinator @ (March 2015 - September 2015)
Office Admin and Personal Lines Insurance Customer Service Rep @ (October 2012 - December 2014)
Dana Coutant Education
University of California, Davis
Bachelor of Arts (BA) (Spanish Language and Literature, Minor in Psychology)
2008-2012
Dana Coutant Skills
Coaching
Data Analysis
Business Process Outsourcing (BPO)
Training
Vendor Management
Customer Service
Microsoft Office
Microsoft Excel
Time Management
Telephone Skills
Administration
Customer Satisfaction
Teamwork
Microsoft Word
PowerPoint
Outlook
Insurance
Spreadsheets
Data Entry
Social Media
Research
Team Leadership
Customer Service Management
Leadership
Customer Experience
Problem Solving
Communication
Start-ups
Zendesk
Google Docs
Travel Arrangements
Ams360
Invoicing
Scheduling
Dana Coutant Summary
Dana Coutant, based in New York, NY, US, is currently a Senior Director, Customer Experience at Next Jump. Dana Coutant brings experience from previous roles at Next Jump. Dana Coutant holds a 2008 - 2012 Bachelor of Arts (BA) in Spanish Language and Literature, Minor in Psychology @ University of California, Davis. With a robust skill set that includes Coaching, Data Analysis, Business Process Outsourcing (BPO), Training, Vendor Management and more. Dana Coutant has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Dana Coutant?
Find contact details for 700 million professionals.