Dana C. Email
Director of Operations and Customer Success @ Anytime Mailbox
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Dana C. Location
- Bicol, Philippines
Dana C. Work
- Director of Operations and Customer Success @ (November 2023 - Present)
- Director of Operations and Customer Success @ (November 2023 - Present)
- Head Of Operations APAC @ (December 2021 - November 2023)
- Senior Operations Manager @ (January 2019 - November 2021)
- Operations Manager @ (November 2016 - December 2018)
- Operations Manager @ (September 2015 - November 2016)
- Shift Manager @ (December 2012 - September 2015)
- Team Leader @ (September 2004 - December 2012)
Dana C. Education
- Pamantasan ng Lungsod ng Maynila
Associate of Arts (A.A.) (Mass Communication/Media Studies)
1999-2003
Dana C. Skills
- Account Planning
- Adaptation
- Analytical Skills
- Attention to Detail
- Business Process Improvement
- Business Reviews
- Business-to-Business (B2B)
- Capacity Development
- Contact Center Management
- Critical Thinking
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis
- Development Programs
- Easily Adaptable
- Employee Engagement
- Employee Relations
- Executive Coaching
- Financial Oversight
- General Management
- Global Solutions
- Handle Confidential Information
- Interpersonal Skills
- Leadership
- Management
- Microsoft Excel
- Negotiation
- Operations Management
- Outsourcing
- P&L Management
- Partner Relationship Management
- People Management
- Performance Management
- Problem Solving
- Process Design
- Project Leadership
- Project Plans
- Project Tracking
- Public Speaking
- Recognition Programs
- Resource Allocation
- SLA
- Social Media
- Spreadsheets
- Strategic Communications
- Strategic Partnerships
- Team Leadership
- Team Management
- Technical Support
- Thinking Skills
- Tracking Systems
- Travel Coordination
- Vendor Management
Dana C. Summary
- Dana C., based in Bicol, Philippines, is currently a Director of Operations and Customer Success at Anytime Mailbox. Dana C. brings experience from previous roles at Anytime Postage, Zai and Boomsourcing. Dana C. holds a 1999 - 2003 Associate of Arts (A.A.) in Mass Communication/Media Studies @ Pamantasan ng Lungsod ng Maynila. With a robust skill set that includes Account Planning, Adaptation, Analytical Skills, Attention to Detail, Business Process Improvement and more.
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