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Dan Underwood Location
Bagworth, GB
Dan Underwood Work
Senior Director, Integration and Developer Support @ (April 2022 - Present)
Director, Customer Support @ (February 2021 - April 2022)
Head of Customer Experience @ (December 2017 - February 2021)
Manager, Customer Support @ (May 2013 - December 2017)
Technical Service Manager @ (November 2005 - May 2013)
Key Account Manager @ (June 2004 - November 2005)
Technical Support Engineer @ (October 1999 - June 2004)
Various roles held @ (August 1995 - October 1999)
Dan Underwood Education
Lutterworth Grammar School 1992-1995
Dan Underwood Skills
Appraisals
CRM
Change Requests
Close Attention to Detail
Cloud Computing
Computer Hardware
Creative Problem Solving
Customer Relationship Management (CRM)
Customer Service
Data Analysis
Databases
Help Desk Support
IIP
IP
ISO
Integration
Internet Protocol (IP)
Internet Telephony
Jira
Leadership
Long-term Customer Relationships
Management
Microsoft Excel
Microsoft SQL Server
Networking
PRINCE2
Polycom
Problem Solving
Project Delivery
Project Management
Public Sector
Risk Assessment
SIP
SQL
Salesforce.com
Servers
Service Delivery
Session Initiation Protocol (SIP)
Team Leadership
Team Management
Technical Support
Telecommunications
Telephony
Testing
Unified Communications
Voice Mail
Windows
Windows 7
Windows Server
Windows XP
Long Term Customer Relationships
User Experience
Strategy
Marketing
Customer Relationship Management Crm
Internet Protocol Ip
Session Initiation Protocol Sip
Session Initiation Protocol
Customer Relationship Management
Internet Protocol
Dan Underwood Summary
Dan Underwood, based in Bagworth, GB, is currently a Senior Director, Integration and Developer Support at Global Payments Inc.. Dan Underwood brings experience from previous roles at CloudCall and Voice Connect Limited. Dan Underwood holds a 1992 - 1995 Lutterworth Grammar School. With a robust skill set that includes Appraisals, CRM, Change Requests, Close Attention to Detail, Cloud Computing and more. Dan Underwood has 1 emails on RocketReach.
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