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Dan Underwood Location
Bagworth, GB
Dan Underwood Work
Senior Director, Integration and Developer Support @ (April 2022 - Present)
Director, Customer Support @ (February 2021 - April 2022)
Head of Customer Experience @ (December 2017 - February 2021)
Manager, Customer Support @ (May 2013 - December 2017)
Technical Service Manager @ (November 2005 - May 2013)
Key Account Manager @ (June 2004 - November 2005)
Technical Support Engineer @ (October 1999 - June 2004)
Various roles held @ (August 1995 - October 1999)
Dan Underwood Education
Lutterworth Grammar School 1992-1995
Dan Underwood Skills
Telecommunications
Team Management
Technical Support
Servers
Service Delivery
Unified Communications
Management
CRM
Customer Service
Team Leadership
Cloud Computing
Databases
Windows Server
SQL
Computer Hardware
Leadership
Networking
Help Desk Support
Voice Mail
Telephony
Integration
Windows
Project Management
IP
Microsoft SQL Server
Windows XP
SIP
PRINCE2
Internet Telephony
Salesforce.com
Windows 7
Appraisals
ISO
Project Delivery
Microsoft Excel
Testing
Close Attention to Detail
IIP
Problem Solving
Data Analysis
Long-term Customer Relationships
Public Sector
Change Requests
Risk Assessment
Polycom
Long Term Customer Relationships
User Experience
Strategy
Marketing
Customer Relationship Management Crm
Internet Protocol Ip
Session Initiation Protocol Sip
Session Initiation Protocol
Customer Relationship Management
Internet Protocol
Dan Underwood Summary
Dan Underwood, based in Bagworth, GB, is currently a Senior Director, Integration and Developer Support at Global Payments Inc.. Dan Underwood brings experience from previous roles at CloudCall and Voice Connect Limited. Dan Underwood holds a 1992 - 1995 Lutterworth Grammar School. With a robust skill set that includes Telecommunications, Team Management, Technical Support, Servers, Service Delivery and more. Dan Underwood has 1 emails on RocketReach.
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