Dan Smithson Email
Customer Operations Manager @ Royal Mail
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Dan Smithson Location
- England, United Kingdom
Dan Smithson Work
- 2026 -now Customer Operations Manager @
- 2012 -now Customer Operations Manager @
- 2011 -2012 Business Improvement Manager @
- 2005 -2010 Relationship Manager @
- 2002 -2005 Contract Manager @
Dan Smithson Education
- The University of Manchester
2:2 (Philosophy)
1993-1996 - Southmoor
Dan Smithson Skills
- Key Account Management
- Business Change Management
- Change Management
- Customer Experience
- Network Performance Management
- IVR
- Technical Solution Design
- Contact Centers
- Operations Management
- Call Center
- Stakeholder Management
- Call Centers
- Management
- Customer Satisfaction
- Customer Retention
- Forecasting
- Business Process Improvement
- Strategy
- CRM
- Budgets
- Business Process
- See 5+see Less
- Business Change
- Contract Management
- Continuous Improvement
- Network Performance
- Credit
- Technical Solution
Dan Smithson Summary
- Dan Smithson, based in England, United Kingdom, is currently a Customer Operations Manager at Royal Mail. Dan Smithson brings experience from previous roles at Parcelforce Worldwide and Royal Mail. Dan Smithson holds a 1993 - 1996 2:2 in Philosophy @ The University of Manchester. With a robust skill set that includes Key Account Management, Business Change Management, Change Management, Customer Experience, Network Performance Management and more. Dan Smithson has 2 emails on RocketReach.
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Top Royal Mail Employees
Nick Landon
Chief Commercial Officer (to 2025)
United Kingdom
Jamie Stephenson
Chief Operating Officer
United Kingdom
Alistair Cochrane
Chief Executive Officer
Hinckley, GB
Mike Richmond
Chief Customer Officer
London, GB
Rebecca Simpson
Chief Procurement Officer
Darlington, GB
Kieran Judd
Chief People Officer (Interim)
United Kingdom
Stuart Byron
Managing Director, Royal Mail's Specialist B2B Network
Padworth, England, GB
Neil Chaplain
Managing Director - Royal Mail Engineering
United Kingdom
John Heffer
General Manager
Canterbury, GB
Yvonne Breen
Partnership Director
Slough, GB
Michael Oates
Chief Revenue Officer
London, England, GB
Simon Kelly
Chairman and Chief Executive Office Team Leader
United Kingdom
Iain Johnson
Managing Director International
United Kingdom
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