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Dan Smithson Location
England, United Kingdom
Dan Smithson Work
2026 -now Customer Operations Manager @
2012 -now Customer Operations Manager @
2011 -2012 Business Improvement Manager @
2005 -2010 Relationship Manager @
2002 -2005 Contract Manager @
Dan Smithson Education
The University of Manchester
2:2 (Philosophy)
1993-1996
Southmoor
Dan Smithson Skills
Key Account Management
Business Change Management
Change Management
Customer Experience
Network Performance Management
IVR
Technical Solution Design
Contact Centers
Operations Management
Call Center
Stakeholder Management
Call Centers
Management
Customer Satisfaction
Customer Retention
Forecasting
Business Process Improvement
Strategy
CRM
Budgets
Business Process
See 5+see Less
Business Change
Contract Management
Continuous Improvement
Network Performance
Credit
Technical Solution
Dan Smithson Summary
Dan Smithson, based in England, United Kingdom, is currently a Customer Operations Manager at Royal Mail. Dan Smithson brings experience from previous roles at Parcelforce Worldwide and Royal Mail. Dan Smithson holds a 1993 - 1996 2:2 in Philosophy @ The University of Manchester. With a robust skill set that includes Key Account Management, Business Change Management, Change Management, Customer Experience, Network Performance Management and more. Dan Smithson has 2 emails on RocketReach.
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