Dan Shipway Location
- Birmingham, GB
Dan Shipway Work
- 2022 -now Head Of Sales @
- 2018 -2022 Head of Customer Contact Centre @
- 2013 -2018 Head of Telesales @
- 2011 -2013 Call Centre Manager @
- 2010 -2011 Operations Support Manager @
- 2000 -2007 Customer Experience Manager @
- 1997 -2000 Customer Care Team Manager @
- 2008 -2010 Call Centre Manager @ Cable & Wireless
Dan Shipway Education
- University of Birmingham
B.A.(Hons) (History)
1992-1995
Dan Shipway Skills
- Call Center
- Business Transformation
- Stakeholder Management
- Performance Management
- Team Leadership
- Training
- Operations Management
- Coaching
- Leadership Development
- Account Management
- Change Management
- New Business Development
- Sales
- Customer Service
- Sales Management
- Call Centers
- Training Delivery
- Contact Centers
- Telemarketing
- Business Development
- Customer Satisfaction
- Team Building
- Telecommunications
- Talent Management
- Strategic Planning
- Customer Experience
- Negotiation
- Team Management
- Sales Process
- CRM
- Customer Retention
- Project Delivery
- Forecasting
- Employee Engagement
- Process Improvement
- Sales Operations
- Budgets
- Outsourcing
- Program Management
- Employee Training
- Management
- Project Management
- B2B
- Business Planning
- Service Delivery
- Retail
- Start-ups
- Business Process Improvement
- Business Strategy
- Recruiting
- Social Media
- Start Ups
- Microsoft Excel
Dan Shipway Summary
- Dan Shipway, based in Birmingham, GB, is currently a Head Of Sales at Make UK. Dan Shipway brings experience from previous roles at Make UK, EEF, Ford Retail Group and Legal Ombudsman. Dan Shipway holds a 1992 - 1995 B.A.(Hons) in History @ University of Birmingham. With a robust skill set that includes Call Center, Business Transformation, Stakeholder Management, Performance Management, Team Leadership and more. Dan Shipway has 2 emails on RocketReach.
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