Dan Sheets Email & Phone Number

ServiceNow Platform Delivery and Configuration Analyst @ Otis Elevator Co.

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Dan Sheets Location

Monroe, OR, US

Dan Sheets Work

2026 -now ServiceNow Platform Delivery and Configuration Analyst @
2021 -now Mayor @
2025 -2025 Interim City Manager @
2018 -now Executive Director, CEO and Co-Founder @
2022 -2026 ServiceNow HRSD Sr. Business Analyst and QA Lead @
2022 -2022 ServiceNow ITSM Process Analyst, Peacock at NBCUniversal @
2020 -2022 ServiceNow HRSD Business Process Lead and Sr. Business Analyst @
2019 -2020 ServiceNow ITSM Manager, Quality Assurance, ITIL® Certified @
2017 -2020 ServiceNow ITSM Sr. Business Analyst and Training Developer, ITIL® Certified @
2016 -2016 ITSM Systems Analyst, Technical Writer and Knowledge Management Consultant, ITIL® Certified @
2016 -2016 ServiceNow ITSM Manager, Continual Service Improvement (CSI), ITIL® Certified @
2014 -2016 ServiceNow ITSM Request Fulfillment Analyst and Knowledge Management SME, ITIL® Certified @
2014 -2014 Principal ITSM Business Analyst @
2013 -2013 Customer Loyalty Specialist @
2010 -2012 Business Intelligence Analyst and Knowledge Management SME @
2007 -2010 Large Enterprise Account and License Manager @
2006 -2007 Project Management Specialist and Knowledge Management Lead @
2004 -2006 Contracts Coordinator and Merger and Acquisition Specialist @
1999 -2004 Team Coordinator and Knowledge Management Lead @
1999 -2000 Web Designer, Editor, Webmaster and Multimedia Specialist @
1996 -1999 News Editor and Feature Writer @ Pacific RailNews, RailNews, CTC Board & Railroads Illustrated
1996 -1997 Writer and Editor @
1994 -1997 Loan Officer @
1993 -1994 Sales Manager @ Natural Wonders
1990 -1993 Department Manager @ Bi-Mart

Dan Sheets Education

University of Arizona Global Campus
Bachelor's Degree (Journalism and Mass Communication)
2010-2012
University of Oregon
(Business Administration and Management, General)
1986-1989
Crescent Valley High School
High School Diploma (General Studies)
1982-1986

Dan Sheets Skills

Software Documentation
Cross-functional Team Leadership
Enterprise Software
Process Improvement
Business Process
Visio
SharePoint
Salesforce.com
Project Management
Business Intelligence
Training
Microsoft Excel
Management
Business Process Improvement
Knowledge Management
Business Process Design
Microsoft Word
Business Analysis
Team Leadership
Customer Service
Analysis
ITIL Process Implementation
Business Process Mapping
Business Process Development
Technical Writing
Team Building
Business Objects
Account Management
Analytics
Business Process Management
Requirements Analysis
Customer Satisfaction
Troubleshooting
Customer Experience
Photography
MS Project
WebEx
PowerPoint
Oracle E-Business Suite
ITIL v3 Foundations Certified
Copy Editing
Technical Editing
ServiceNow
Leadership
Social Media
Learning Management
Oracle E Business Suite
Content Management
ITIL
MAP
Engineering
Support
Strategy
E Learning
Microsoft Office
Cross Functional Team Leadership
Editing
Change Management
Technical Support
Service Improvement

Dan Sheets Summary

Dan Sheets, based in Monroe, OR, US, is currently a ServiceNow Platform Delivery and Configuration Analyst at Otis Elevator Co.. Dan Sheets brings experience from previous roles at City of Monroe, Oregon, Business Association of Monroe (BAM!) and Raytheon Technologies. Dan Sheets holds a 2010 - 2012 Bachelor's Degree in Journalism and Mass Communication @ University of Arizona Global Campus. With a robust skill set that includes Software Documentation, Cross-functional Team Leadership, Enterprise Software, Process Improvement, Business Process and more. Dan Sheets has 1 mobile phone numbers on RocketReach.