Dan Serna Email
Project Manager @ Citi
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Dan Serna Location
- Sun City Center, FL, US
Dan Serna Work
- Project Manager @ (February 2025 - Present)
- Payroll Intermed Analyst @ (May 2022 - Present)
- Manager Service Response Center @ (April 2020 - March 2022)
- Contact Center Supervisor @ (November 2013 - November 2019)
Dan Serna Education
- University of South Florida
Bachelor of Arts - BA (PSYCHOLOGY)
2007-2011
Dan Serna Skills
- Analytical Skills
- Case Management
- Client Services
- Coaching
- Communication
- Contact Center Management
- Contact Center Operations
- Customer Service
- Data Analysis
- Data Entry
- Data Integrity
- English
- Interpersonal Communication
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Presentation Skills
- Priority Management
- Quality Assurance
- Research Skills
- Salesforce Marketing Cloud
- Scheduling
- Service Desk
- Training Material
Dan Serna Summary
- Dan Serna, based in Sun City Center, FL, US, is currently a Project Manager at Citi. Dan Serna brings experience from previous roles at Citi, Moffitt Cancer Center and Crisis Center of Tampa Bay. Dan Serna holds a 2007 - 2011 Bachelor of Arts - BA in PSYCHOLOGY @ University of South Florida. With a robust skill set that includes Analytical Skills, Case Management, Client Services, Coaching, Communication and more. Dan Serna has 1 emails on RocketReach.
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