Dan McCafferty Email & Phone Number
Director of Operations - RPA @ Frontier Communications
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Dan McCafferty Location
- Coventry, RI, US
Dan McCafferty Work
- 2024 -now Director of Operations - RPA @
- 2021 -2024 Senior Manager Business Operations @
- 2019 -2021 Local Manager @
- 2016 -2019 Director, CommCenter Operations @
- 2009 -2016 Manager, Workforce Operations @
- 2006 -2008 Manager, Technical Operations @
- 2001 -2006 Supervisor, Technical Operations @
Dan McCafferty Education
- Elizabethtown College
Associate of Science (AS) (Accounting)
2010-2013
Dan McCafferty Skills
- Customer Success
- Positive Employee Relations
- Problem Solving
- Data Analytics
- Key Performance Indicators
- Case Management
- Analytics
- Training
- Customer Support
- Communication
- Salesforce.com
- Account Management
- Customer Relationship Management (CRM)
- Supervisory Skills
- Organizational Planning
- Microsoft Power BI
- Salesforce Lightning
- Critical Thinking
- Salesforce Service Cloud
- Employee Engagement
- Customer Experience
- Interpersonal Skills
- Microsoft Excel
- Financial Accounting
- Cost Accounting
- Operations Management
- Change Management
- Process Improvement
- Telecommunications Management
- Budgets
- Leadership
- Customer Satisfaction
- Team Leadership
- Analysis
- Cross-functional Team Leadership
- Telephony
- Telecommunications
- Capacity Planning
- Data Analysis
- Call Center Administration
- Business Process Improvement
- Vendor Management
- Team Building
- Broadband
- Call Centers
- Voice over IP (VoIP)
- VoIP
- Troubleshooting
- Wireless Technologies
- Administration
- Business Analysis
- Management
- Public Speaking
- Strategy
- Cross Functional Team Leadership
Dan McCafferty Summary
- Dan McCafferty, based in Coventry, RI, US, is currently a Director of Operations - RPA at Frontier Internet. Dan McCafferty brings experience from previous roles at Frontier Communications, Cox Communications and Comcast. Dan McCafferty holds a 2010 - 2013 Associate of Science (AS) in Accounting @ Elizabethtown College. With a robust skill set that includes Customer Success, Positive Employee Relations, Problem Solving, Data Analytics, Key Performance Indicators and more. Dan McCafferty has 2 mobile phone numbers on RocketReach.
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