1999 - 2015 Quality Assurance Consultant and Project Manager and Business Analyst and Asset Manager @ Verizon
Dan Haney Education
University of Phoenix
Master of Business Administration - MBA
2009 - 2011
Penn State University
Bachelor of Arts (B.A.) (History)
1993 - 1997
Community College of Allegheny County
(Computer Science)
University of Phoenix
Master of Business Administration (M.B.A.)
Dan Haney Skills
Writing, Research, Coaching, Creating and Presenting
Able to communicate effectively and with a broad range of people
Working with call capture systems to troubleshoot, UAT, and develop policies
Finding ways to maximize call capture systems to help meet KPIs
Call Centers
Coaching
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Dan Haney Summary
Dan Haney, based in Lillington, NC, US, is currently a Senior Engineer at InfoVision Inc.. Dan Haney brings experience from previous roles at Crown Castle, Kore Resources Inc and PNC. Dan Haney holds a 2009 - 2011 Master of Business Administration - MBA @ University of Phoenix. With a robust skill set that includes Writing, Research, Coaching, Creating and Presenting, Able to communicate effectively and with a broad range of people, Working with call capture systems to troubleshoot, UAT, and develop policies, Finding ways to maximize call capture systems to help meet KPIs, Call Centers and more. Dan Haney has 2 emails on RocketReach.
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