2007 -2009 Director - Operations and Service Delivery Leader @ American Express Global Corporate Services
2006 -2007 Sr. Team Leader @ Group Air for American Express Global Corporate Services
2000 -2006 Team Leader - Travel Operations @ American Express Global Corporate Services
1997 -2000 Travel Counselor - Travel Operations @ American Express Global Corporate Services
Dan Hale Education
The Ohio State University
Bachelor of Science (B.S.) (Education)
1987-1992
Dan Hale Skills
Call Center
Operations Management
CRM
Project Management
Sales
Revenue Analysis
Product Development
Re-engineering
Customer Experience
Team Building
Customer Satisfaction
Call Centers
Coaching
Training
Management
Process Improvement
Customer Service
Leadership
Express.js
Public Speaking
Reservations
Microsoft Office
Networking
Re Engineering
PowerPoint
Strategy
Marketing
Microsoft Word
Tourism
Strategic Planning
Dan Hale Summary
Dan Hale, based in Phoenix, AZ, US, is currently a Managing Director - Customer Care at Best Western® Hotels & Resorts. Dan Hale brings experience from previous roles at Dark Lord Coffee llc, Cigna, American Express Global Corporate Services and Group Air for American Express Global Corporate Services. Dan Hale holds a 1987 - 1992 Bachelor of Science (B.S.) in Education @ The Ohio State University. With a robust skill set that includes Call Center, Operations Management, CRM, Project Management, Sales and more. Dan Hale has 1 emails and 1 mobile phone numbers on RocketReach.
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