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Dan Hale Location
Phoenix, AZ, US
Dan Hale Work
Managing Director - Customer Care @ (April 2011 - Present)
CEO @ Dark Lord Coffee llc (December 2020 - Present)
Customer Service Manager @ (September 2009 - April 2011)
Director - Operations and Service Delivery Leader @ American Express Global Corporate Services (April 2007 - March 2009)
Sr. Team Leader @ Group Air for American Express Global Corporate Services (June 2006 - April 2007)
Team Leader - Travel Operations @ American Express Global Corporate Services (May 2000 - June 2006)
Travel Counselor - Travel Operations @ American Express Global Corporate Services (April 1997 - May 2000)
Dan Hale Education
The Ohio State University
Bachelor of Science (B.S.) (Education)
1987-1992
Dan Hale Skills
Call Center
Operations Management
CRM
Project Management
Sales
Revenue Analysis
Product Development
Re-engineering
Customer Experience
Team Building
Customer Satisfaction
Call Centers
Coaching
Training
Management
Process Improvement
Customer Service
Leadership
Express.js
Public Speaking
Reservations
Microsoft Office
Networking
Re Engineering
PowerPoint
Strategy
Marketing
Microsoft Word
Tourism
Strategic Planning
Dan Hale Summary
Dan Hale, based in Phoenix, AZ, US, is currently a Managing Director - Customer Care at Best Western® Hotels & Resorts. Dan Hale brings experience from previous roles at Dark Lord Coffee llc, Cigna, American Express Global Corporate Services and Group Air for American Express Global Corporate Services. Dan Hale holds a 1987 - 1992 Bachelor of Science (B.S.) in Education @ The Ohio State University. With a robust skill set that includes Call Center, Operations Management, CRM, Project Management, Sales and more. Dan Hale has 2 emails and 1 mobile phone numbers on RocketReach.
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