If you need more lookups,
subscriptions start at $34 USD/month.
Dan Fontaine Location
McLean, VA, US
Dan Fontaine Work
Solution Architect @ (November 2016 - Present)
Senior Vice President, Technology @ (October 2004 - December 2015)
Senior Internet Application Developer @ (February 2000 - October 2004)
Senior Systems Engineer @ (October 1998 - February 2000)
Senior Engineering Manager @ (December 1996 - October 1998)
Dan Fontaine Education
University of Pittsburgh
Bachelors (Electrical Engineering)
1986-1990
Dan Fontaine Skills
AI-Powered CX
AI-Powered Customer Experience
Account Management
Business Process Improvement
CCaaS Architecture
CRM
CX Analytics & Insights
CX Solution Engineering
CX Strategy & Roadmapping
Call Centers
Contact Center Modernization
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Enterprise Integrations (CRM, APIs)
Executive & Technical Presentations
Genesys Cloud CX
IT Strategy
IVR & Digital Flows
Information Security
Information Technology
Integration
Intelligent Routing & Agent Assist
Leadership
Management
Omnichannel Routing
Presales & Technical Discovery
Process Improvement
Program Management
Project Management
Proof of Concept (POC) Development
SaaS
Sales
Security
Security & Compliance (PCI, Data Privacy)
Software as a Service (SaaS)
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Training
Vendor Management
Virtual Agents & Bots
Workforce & Contact Center Operations
Zoom Contact Center
Dan Fontaine Summary
Dan Fontaine, based in McLean, VA, US, is currently a Solution Architect at Altivon. Dan Fontaine brings experience from previous roles at Aspire Lifestyles, Lockheed Martin and Federal Communications Commission. Dan Fontaine holds a 1986 - 1990 Bachelors in Electrical Engineering @ University of Pittsburgh. With a robust skill set that includes AI-Powered CX, AI-Powered Customer Experience, Account Management, Business Process Improvement, CCaaS Architecture and more. Dan Fontaine has 1 emails on RocketReach.
Looking for a different Dan Fontaine?
Find contact details for 700 million professionals.