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Dan Etheridge Location
Worcester, MA, US
Dan Etheridge Work
Service Desk Manager @ (June 2026 - Present)
Director End User Services and Deskside Support @ (February 2016 - November 2024)
Manager IT Service Desk @ (June 2006 - January 2016)
Site Manager - Butler Hospital @ (May 2002 - June 2006)
Dan Etheridge Education
HDI Manager Course
HDI Support Center Manager Certification
2007-2007
University of Phoenix
MBA (Technology Management)
1997-2000
Strome College of Business
B.S. (MIS)
1987-1989
Dan Etheridge Skills
AI Agents
AI Software Development
API Development
Access
Artificial Intelligence (AI)
Artificial Intelligence for Business
Business Process Management
CPOE
Cerner
Change Management
ChatGPT
Customer Support
Data Analysis
EHR
EMR
Employee Coaching
HIPAA
HL7
Healthcare
Healthcare Information Technology
Healthcare Information Technology (HIT)
Healthcare Management
Hospitals
IT Asset Management
IT Service Management
ITIL
Idea Incubation
Informatics
Information Technology
Integration
Job Search Strategies
Leadership
Microsoft Excel
Microsoft Power BI
Organization Skills
Organizational Culture
PACS
Process Improvement
Project Management
REST APIs
Servant Leadership
ServiceNow
SharePoint
Software Documentation
Technical Support
Troubleshooting
Visio
Dan Etheridge Summary
Dan Etheridge, based in Worcester, MA, US, is currently a Service Desk Manager at City of Worcester. Dan Etheridge brings experience from previous roles at Care New England. Dan Etheridge holds a 2007 - 2007 HDI Support Center Manager Certification @ HDI Manager Course. With a robust skill set that includes AI Agents, AI Software Development, API Development, Access, Artificial Intelligence (AI) and more. Dan Etheridge has 1 emails and 1 mobile phone numbers on RocketReach.
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