Dan Cuthbert Email & Phone Number
Head of Eligibility, Advice and Guidance Line @ Migrant Help 🧡
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Dan Cuthbert Location
- Sevenoaks, GB
Dan Cuthbert Work
- 2025 -now Head of Eligibility, Advice and Guidance Line @
- 2017 -now Judge - UK Contact Centre Forum - Awards @
- 2005 -2025 Consultant and Interim to the Contact Centre industry @
- 2023 -2024 Assignment: Change Consultant @
- 2022 -2022 Assignment: Contact Centre Transformation Lead @
- 2021 -2022 Assignment: Head of Customer Service @
- 2020 -2021 Assignment: Operational Readiness Consultant @
- 2020 -2021 Assignment: Consultant - Ministry of Justice @
- 2019 -2020 Assignment: EMEA Service Transformation Programme Manager @
- 2017 -2018 Assignment: Contact Centres Lead @
- 2016 -2017 Assignment: Director Of Customer Experience @
- 2015 -2016 Assignment: Head of Customer Service @
- 2015 -2015 Assignment: Director of Customer Service (Elevate) @
- 2015 -2015 Assignment: Director of Customer Service @
- 2014 -2015 Assignment: Head of Operations @
- 2013 -2014 Assignment: Head of Service Delivery @
- 2012 -2013 Assignment: Head of Customer Services @
- 2010 -2012 Assignment: Head of Multi-Channel Service @
- 2009 -2010 Assignment: Head of Customer Services @
- 2008 -2009 Assignment: Head of Training, Development and Recruitment @
- 2007 -2008 Assignment: Head of Sales @
- 2006 -2007 Assignment: Head of Customer Service @
- 2006 -2006 Assignment: Head of outsource relationship with Ventura @
- 2005 -2006 Assignment: Operations Manager @
- 2005 -2005 Assignment: Contact Centre launch Consultant @
- 2004 -2005 Permanent position: Head of Contact Centres @
- now Head of Contact Centres @
- 2003 -2004 Permanent position: Operations Manager @
- 1996 -2003 Permanent position: Sales Manager @
Dan Cuthbert Education
- Sedgehill School
Dan Cuthbert Skills
- Contact Centers
- Call Center
- Team Management
- Customer Service
- Contact Centre
- Customer Experience
- Employee Engagement
- Change Management
- Strategy
- People Management
- Management
- Training
- Recruiting
- Customer Satisfaction
- Process Improvement
- Retail
- Operations Management
- Consultancy
- Performance Management
- Coaching
- Team Leadership
- Project Delivery
- Service Delivery
- Strategic Planning
- Leading Change
- Telemarketing
- Customer Retention
- Stakeholder Management
- Account Management
- Telecommunications
- Sales Management
- Outsourcing
- Culture Change
- Program Management
- Forecasting
- Leadership Development
- Service Management
- Mentoring
- Team Building
- Process Engineering
- Management Development
- Performance Improvement
- BPO
- Consultants
- Leading People
- Engagement
- Change Leadership
- Customer Relations
- Budget Management
- Business Process Improvement
- Business Development
- Microsoft Word
- Public Speaking
Dan Cuthbert Summary
- Dan Cuthbert, based in Sevenoaks, GB, is currently a Head of Eligibility, Advice and Guidance Line at Migrant Help. Dan Cuthbert brings experience from previous roles at The UK Contact Centre Forum Ltd, Cuthbert Contact Centre Consulting, LloydsPharmacy Clinical Homecare and South Central Ambulance Service NHS Foundation Trust. Dan Cuthbert holds a Sedgehill School. With a robust skill set that includes Contact Centers, Call Center, Team Management, Customer Service, Contact Centre and more. Dan Cuthbert has 4 emails and 1 mobile phone numbers on RocketReach.
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