Global Director of Customer Care and Costa Rica Support Site Leader @ (May 2025 - April 2026)
Director of Digital Manufacturing Operations and Costa Rica General Manager @ (January 2022 - December 2024)
Service Delivery Lead @ (August 2021 - December 2021)
Operations Senior Director and Costa Rica General Manager @ CWT (May 2017 - May 2021)
Professional Services Senior Manager and Costa Rica General Manager @ (March 2013 - April 2017)
GSC Senior Manager @ (May 2006 - March 2013)
Technical Support Engineer @ Sykes (August 2002 - January 2006)
Dan Coto Education
Universidad San Marcos
Business Administration
2007-2021
INCAE Business School
Programa de Alta Gerencia
2008-2008
Universidad Interamericana de Costa Rica
Computer Engineering
2002-2007
Dan Coto Skills
People Management
Process Management
HP
Customer Satisfaction
Call Center
Customer Oriented
Servers
Storage
Service Delivery
Outsourcing
Team Management
Operations Management
Cisco
Team Leadership
CCNA
HP-UX
Business Intelligence
Metrics
Problem Solving
Business Analysis
Troubleshooting
Team Building
Service Management
Customer Relations
Business Management
Customer Service
Management
Cisco Technologies
Project Management
Call Centers
Cloud Computing
Managed Services
Business Process...
Leadership
VoIP
Networking
Hp Ux
Process Improvement
Support
Risc
Email
Technical Support
Business Process Improvement
Remote Access
HP Products
Dan Coto Summary
Dan Coto, based in Costa Rica, is currently a Director, VBR Tech Support, Americas at Veeam Software. Dan Coto brings experience from previous roles at Workday, LightForce, Accenture and CWT. Dan Coto holds a 2007 - 2021 Business Administration @ Universidad San Marcos. With a robust skill set that includes People Management, Process Management, HP, Customer Satisfaction, Call Center and more. Dan Coto has 2 emails and 1 mobile phone numbers on RocketReach.
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