Dan Casey Email

Director of Customer Service at VCG @ VCG

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Dan Casey Location

Stockport District, GB

Dan Casey Work

Director of Customer Service at VCG @ (November 2021 - Present)
Head Of Customer Service @ (March 2020 - November 2021)
Head Of Customer Service @ (August 2003 - March 2020)
Director @ Network Services & Support Ltd (January 2000 - August 2003)

Dan Casey Education

Altrincham Grammar School
The University of Salford

Dan Casey Skills

Account Management
Agile Methodologies
Business Acumen
Business Case Preparation
Business Development
Business Relationship Management
Business Strategy
Business-to-Business (B2B)
CRM
Call Center Development
Change Management
Client Relations
Cloud Computing
Communication
Conflict Management
Conflict Resolution
Contact Center Management
Contact Center Operations
Contact Centers
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Experience Management
Customer Journey Mapping
Customer Journeys
Customer Loyalty
Customer Marketing
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Success
Customer Support
Customer-Focused Service
DevOps
Employee Engagement
Executive Presentation Skills
Financial Management
Help Desk Support
ISO Standards
IT Infrastructure Management
IT Management
IT Operations
IT Service Management
IT Strategy
IT Transformation
ITIL
ITIL CSI
ITIL v3 Foundations Certified
Infrastructure
Interpersonal Skills
Leadership
Managed Services
Management
Meraki CMNA
Negotiation
Networking
OCR Level 5 NVQ Diploma in Management
Operational Excellence
Operational Execution
PCI Standards
Partner Engagement
People Management
Presentations
Problem Solving
Project Management
Resolving Issues
Scrum
Service Delivery
Service Delivery Management
Service Design
Service Desk
Service Improvement
Solution Selling
Stakeholder Engagement
Stakeholder Management
Standards Compliance
Strategic Thinking
Team Management
Teamwork
Technical Support
Training
Training and Development (HR)
Trend Analysis
Customer Relationship Management Crm
Sales
Strategy
Microsoft Word
Customer Relationship Management

Dan Casey Summary

Dan Casey, based in Stockport District, GB, is currently a Director of Customer Service at VCG at VCG. Dan Casey brings experience from previous roles at VCG, VODAT INTERNATIONAL LIMITED and Network Services & Support Ltd. Dan Casey holds a Altrincham Grammar School. With a robust skill set that includes Account Management, Agile Methodologies, Business Acumen, Business Case Preparation, Business Development and more. Dan Casey has 1 emails on RocketReach.