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Dan Brown Location
Warwick, GB
Dan Brown Work
Head of IT Operational Services @ (July 2024 - Present)
IT Service Support Manager @ (January 2022 - September 2024)
Regional IT Service Delivery Lead @ (February 2020 - January 2022)
Regional IT Customer Service Team Lead @ (November 2017 - February 2020)
Business Innovation, Senior IT Field Support Engineer @ (September 2013 - November 2017)
ICT Technician @ (August 2010 - April 2013)
Dan Brown Skills
Active Directory
BYOD
Budgets
Business Intelligence
Business Process
Business Process Improvement
CRM
CSI
CSIP
Change Management
Cloud Computing
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
English
Enterprise Asset Management
Enterprise Software
IT Management
IT Operations
IT Operations Management
IT Service Delivery
IT Service Management
IT Strategy
ITIL
Information Technology
Integration
Leadership
Mac OS X Server
Management
Mentoring
Microsoft Deployment Toolkit
Microsoft Office
Microsoft Technologies
Mobile Device Management
Negotiation
Network Security
Operations Management
Problem Management
Process Management
Procurement
Project Coordination
Project Management
Research
Security
Service Catalog
Service Delivery
Service Delivery Management
Service Design
Service Improvement
Service Integration
ServiceNow
Strategic Planning
Team Leadership
Technical Support
UEFI
Virtualization
Windows
Windows 11
Dan Brown Summary
Dan Brown, based in Warwick, GB, is currently a Head of IT Operational Services at Housing 21. Dan Brown brings experience from previous roles at Housing 21, Nuffield Health and Infor. With a robust skill set that includes Active Directory, BYOD, Budgets, Business Intelligence, Business Process and more.
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