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Dan Britton Location
Newcastle upon Tyne, GB
Dan Britton Work
Director of Operations @ (April 2025 - Present)
Deputy Chair @ (January 2025 - Present)
Associate Director Of Operations @ (March 2022 - April 2025)
Member Board of Trustees @ (May 2021 - February 2025)
Head of Customer Operations @ (October 2018 - March 2022)
Head of Customer and Contact Services @ (October 2017 - October 2018)
Customer Contact Operations Manager @ (June 2012 - October 2017)
Contact Centre Team Manager @ (June 2006 - May 2012)
Contact Center Agent @ (January 2004 - May 2006)
Police Constable @ (May 2002 - November 2003)
Contact Center Agent @ (October 2001 - January 2002)
Porter @ (November 1999 - October 2001)
Dan Britton Education
Sunderland College
(Media and Film Studies)
1998-2001
Oxclose Comprehensive School 1993-1998
Dan Britton Skills
Nonprofit Organizations
Communication
Customer Experience
Service Delivery
People Management
Customer Service Management
Customer Service
Mentoring
Leadership Development
Problem Solving
Team Management
Leadership
Operations
Public Sector
Stakeholder Management
Stakeholder Engagement
PRINCE2
Governance
Policy
Project Delivery
Information Management
Performance Management
Management
Change Management
Program Management
Coaching
Team Leadership
Business Process Improvement
Business Transformation
Microsoft Excel
Emergency Management
Strategy
Dan Britton Summary
Dan Britton, based in Newcastle upon Tyne, GB, is currently a Director of Operations at NHS Business Services Authority. Dan Britton brings experience from previous roles at Wear Rivers Trust and NHS Business Services Authority. Dan Britton holds a 1998 - 2001 Sunderland College. With a robust skill set that includes Nonprofit Organizations, Communication, Customer Experience, Service Delivery, People Management and more. Dan Britton has 3 emails on RocketReach.
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