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Dan Alexander Location
Cambridge, MA, US
Dan Alexander Work
2016 -2019 Associate Director of IT Service Management @
2019 -2023 Sr. Associate Director of IT Service Management @
2023 -now Director of Workplace Technology @
2015 -2016 IT Service Manager, Service Management @
2014 -2015 Interim Manager, Walk In Support Center @
2013 -2014 Assistant Service Desk Manager and ITSM Analyst @
2012 -2013 Support Center Supervisor @
2010 -2012 Technical Support Engineer @
2008 -2010 Service Desk Intern @
2005 -2008 Job Site Manager @ College Pro Painters
Dan Alexander Education
Wentworth Institute of Technology
Bachelor of Science (Computer Networking and Information Systems)
2006-2010
Pentucket High School 2002-2006
Dan Alexander Skills
Technical Support
Software Documentation
IT Service Management
Hardware
Operating Systems
Windows
Help Desk Support
Microsoft Office
Management
ITIL
Troubleshooting
Time Management
Process Improvement
Incident Management
Agile Project Management
Information Technology
Technology
Daily Operations
Forecasting
Operations
Process Management
Services
Dan Alexander Summary
Dan Alexander, based in Cambridge, MA, US, is currently a Director of Workplace Technology at MIT Sloan School of Management. Dan Alexander brings experience from previous roles at MIT Sloan School of Management and Harvard University. Dan Alexander holds a 2006 - 2010 Bachelor of Science in Computer Networking and Information Systems @ Wentworth Institute of Technology. With a robust skill set that includes Technical Support, Software Documentation, IT Service Management, Hardware, Operating Systems and more. Dan Alexander has 5 emails and 3 mobile phone numbers on RocketReach.
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