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Dan Alexander Location
Cambridge, MA, US
Dan Alexander Work
Director of Workplace Technology @ (December 2023 - Present)
Sr. Associate Director of IT Service Management @ (August 2019 - December 2023)
Associate Director of IT Service Management @ (November 2016 - August 2019)
IT Service Manager, Service Management @ (January 2015 - November 2016)
Interim Manager, Walk In Support Center @ (November 2014 - January 2015)
Assistant Service Desk Manager and ITSM Analyst @ (December 2013 - November 2014)
Support Center Supervisor @ (March 2012 - December 2013)
Technical Support Engineer @ (September 2010 - March 2012)
Service Desk Intern @ (December 2008 - September 2010)
Job Site Manager @ College Pro Painters (June 2005 - September 2008)
Dan Alexander Education
Wentworth Institute of Technology
Bachelor of Science (Computer Networking and Information Systems)
2006-2010
Pentucket High School 2002-2006
Dan Alexander Skills
Technical Support
Software Documentation
IT Service Management
Hardware
Operating Systems
Windows
Help Desk Support
Microsoft Office
Management
ITIL
Troubleshooting
Time Management
Process Improvement
Incident Management
Agile Project Management
Information Technology
Technology
Daily Operations
Forecasting
Operations
Process Management
Services
Dan Alexander Summary
Dan Alexander, based in Cambridge, MA, US, is currently a Director of Workplace Technology at MIT Sloan School of Management. Dan Alexander brings experience from previous roles at MIT Sloan School of Management and Harvard University. Dan Alexander holds a 2006 - 2010 Bachelor of Science in Computer Networking and Information Systems @ Wentworth Institute of Technology. With a robust skill set that includes Technical Support, Software Documentation, IT Service Management, Hardware, Operating Systems and more. Dan Alexander has 5 emails and 3 mobile phone numbers on RocketReach.
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