Damien Davis Email & Phone Number
VP of Product @ xtype.io
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Damien Davis Location
- Cricklade, GB
Damien Davis Work
- VP of Product @ (January 2026 - Present)
- Senior Director, Customer Excellence Group @ (July 2024 - January 2026)
- Senior Director, Product Management | ITSM Business Unit @ (March 2023 - July 2024)
- Director, Product Management | ITSM Business Unit @ (February 2020 - March 2023)
- Senior Principal Product Manager, ITSM Business Unit @ (September 2017 - February 2020)
- Senior Manager, Customer Support @ (February 2014 - September 2017)
- Manager, Customer Support @ (November 2013 - February 2014)
- Manager, Account Escalations @ (March 2013 - November 2013)
- Account Escalation Manager @ (April 2012 - March 2013)
- Technical Account Manager @ (November 2011 - April 2012)
- Problem Manager @ (January 2010 - October 2011)
- 2nd Line Web Support Team Leader @ (February 2007 - January 2010)
- 2nd Line Web Support Engineer @ (September 2004 - February 2007)
- 1st Line Service Desk Agent @ (March 2003 - September 2004)
- Technology Helpline Analyst @ (September 2002 - March 2003)
Damien Davis Education
- ITIL 2010-2010
- Gravesend Grammar School 1989-1992
Damien Davis Skills
- Problem Solving
- Process Writing
- Service Management
- Customer Service
- Incident Management
- IT Service Management
- ITIL
- Service Desk
- Service Delivery
- Problem Management
- Sla
- Service Improvement
- IT Operations
- Managed Services
- SaaS
- ITIL Certified
- CMDB
- IT Outsourcing
- Enterprise Software
- Technical Support
- Windows Server
- SharePoint
- Infrastructure
- Security
- System Deployment
- HP
- Business Process
- Microsoft Exchange
- CRM
- Program Management
- Help Desk Support
- Change Management
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Customer Relationship Management Crm
- Public Speaking
- ITSM
- Strategic Roadmaps
- Sales
- Business Analysis
- Strategy
- Chatbot
- Virtual Agent
- Ai
- Product Management
- SQL
- Machine Learning
- Service Level Agreements Sla
- Customer Relationship Management
- Service Level Agreements
Damien Davis Summary
- Damien Davis, based in Cricklade, GB, is currently a VP of Product at xtype.io. Damien Davis brings experience from previous roles at ServiceNow. Damien Davis holds a 2010 - 2010 ITIL. With a robust skill set that includes Problem Solving, Process Writing, Service Management, Customer Service, Incident Management and more. Damien Davis has 2 emails and 2 mobile phone numbers on RocketReach.
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