Damien Davis Email & Phone Number
VP of Product @ xtype.io
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Damien Davis Location
- Cricklade, GB
Damien Davis Work
- 2026 -now VP of Product @
- 2024 -2026 Senior Director, Customer Excellence Group @
- 2023 -2024 Senior Director, Product Management | ITSM Business Unit @
- 2020 -2023 Director, Product Management | ITSM Business Unit @
- 2017 -2020 Senior Principal Product Manager, ITSM Business Unit @
- 2014 -2017 Senior Manager, Customer Support @
- 2013 -2014 Manager, Customer Support @
- 2013 -2013 Manager, Account Escalations @
- 2012 -2013 Account Escalation Manager @
- 2011 -2012 Technical Account Manager @
- 2010 -2011 Problem Manager @
- 2007 -2010 2nd Line Web Support Team Leader @
- 2004 -2007 2nd Line Web Support Engineer @
- 2003 -2004 1st Line Service Desk Agent @
- 2002 -2003 Technology Helpline Analyst @
Damien Davis Education
- ITIL 2010-2010
- Gravesend Grammar School 1989-1992
Damien Davis Skills
- Problem Solving
- Process Writing
- Service Management
- Customer Service
- Incident Management
- IT Service Management
- ITIL
- Service Desk
- Service Delivery
- Problem Management
- Sla
- Service Improvement
- IT Operations
- Managed Services
- SaaS
- ITIL Certified
- CMDB
- IT Outsourcing
- Enterprise Software
- Technical Support
- Windows Server
- SharePoint
- Infrastructure
- Security
- System Deployment
- HP
- Business Process
- Microsoft Exchange
- CRM
- Program Management
- Help Desk Support
- Change Management
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Customer Relationship Management Crm
- Public Speaking
- ITSM
- Strategic Roadmaps
- Sales
- Business Analysis
- Strategy
- Chatbot
- Virtual Agent
- Ai
- Product Management
- SQL
- Machine Learning
- Service Level Agreements Sla
- Customer Relationship Management
- Service Level Agreements
Damien Davis Summary
- Damien Davis, based in Cricklade, GB, is currently a VP of Product at xtype.io. Damien Davis brings experience from previous roles at ServiceNow. Damien Davis holds a 2010 - 2010 ITIL. With a robust skill set that includes Problem Solving, Process Writing, Service Management, Customer Service, Incident Management and more. Damien Davis has 2 emails on RocketReach.
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