Damian Cotchett Email & Phone Number
Director @ Changing Behaviours
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Damian Cotchett Location
- Melbourne, VIC, AU
Damian Cotchett Work
- Director @ (March 2012 - Present)
- Transformation Director @ First Capital Bank (June 2020 - December 2021)
- Head of Customer Experience @ Noor Bank (February 2018 - May 2020)
- Head of Customer Experience @ (December 2015 - November 2017)
- Senior Consultant @ (April 2012 - November 2015)
- Head of Customer Experience and Business Support @ (October 2008 - March 2012)
- Head of Customer Experience @ (January 2007 - October 2008)
- Head of Customer Services @ (October 2004 - December 2006)
- Head of People Capital @ (March 2001 - October 2004)
- Head of HR and Workplace Environment @ (December 1997 - March 2001)
Damian Cotchett Education
- Monash University
Ph.D. (Psychology)
- La Trobe University
B.B.Sc. (Hons) (Psychology)
- University of Melbourne
MA (Psychology) (Organisational Psychology; Consumer Psychology)
Damian Cotchett Skills
- Exceptionally strong influencing and interpersonal skills
- Proven analytical and problem solving skills
- Strong and demonstrated people leadership skills
- Demonstrated ability to implement programs to achieve tangible business outcomes
- Extensive experience in quantitative and qualitative research and analysis
- Analytical Skills
- Analytical Skill
- Change Management
- Qualitative Research
- Environmental Awareness
- Analysis
- Training
- Business Transformation
- Business Analysis
- Research
- Customer Service
- Energy
- Business Process Improvement
- Leadership
- Customer Experience
- Management
- Consulting
- Human Resources
- Customer Experience Transformation
- Culture Change
Damian Cotchett Summary
- Damian Cotchett, based in Melbourne, VIC, AU, is currently a Director at Changing Behaviours. Damian Cotchett brings experience from previous roles at First Capital Bank, Noor Bank, AGL Energy and The Nous Group. Damian Cotchett holds a Ph.D. in Psychology @ Monash University. With a robust skill set that includes Exceptionally strong influencing and interpersonal skills, Proven analytical and problem solving skills, Strong and demonstrated people leadership skills, Demonstrated ability to implement programs to achieve tangible business outcomes, Extensive experience in quantitative and qualitative research and analysis and more. Damian Cotchett has 1 emails and 1 mobile phone numbers on RocketReach.
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