Dalya P Email
Coordinadora de servicio y postventa
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Dalya P Location
- Colombia
Dalya P Work
- coordinadora de servicio y postventa @ Penagos (February 2018 - Present)
- Coordinadora de asistencia técnica @ Penagos (January 2017 - December 2017)
- Investigadora de I+D @ Penagos (August 2015 - December 2016)
- Practicante de I+D @ Penagos (January 2015 - July 2015)
- estudiante @ (January 2010 - October 2015)
Dalya P Education
- Universidad Autónoma de Bucaramanga
ingeniería mecatrónica (Instalaciones eléctricas y automáticas, general)
2010-2015 - Liceo Nueva Generación
Bachiller (informes tecnicos)
2004-2009
Dalya P Skills
- Administración de empresas
- Administration
- Analytical Skills
- AutoCAD
- Business Insights
- Business Strategy
- Client Relations
- Communication
- Compromiso de los clientes
- Comunicaciones de marketing
- Contact Centers
- Corrective Actions
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Support
- Dirección de equipos
- Diseño de sistemas de control
- Educación superior
- Email Clients
- Engineering
- English
- Español
- Estrategia empresarial
- HubSpot
- IT Escalation
- Investigación y desarrollo
- Key Performance Indicators
- Laptops
- Leadership
- Liderazgo de equipos
- Management
- Matlab
- Mechatronics
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Multitasking
- Negotiation
- Online Support
- Oratoria
- Phone Etiquette
- Photoshop
- Pivot Tables
- Planificación estratégica
- Policies & Procedures
- Quality Assurance
- Research
- Resolución de incidencias
- Resolución de problemas
- Resolutions
- Robótica
- SAP Business One
- SAP Products
- Satisfacción del cliente
- Service-Level Agreements (SLA)
- Servicio de atención al cliente
- SolidWorks
- Spoken English
- Strategy
- Supervisory Skills
- Teamwork
- Technical Support
- Training
- Writing
- Written Communication
- automation
- Redes sociales
Dalya P Summary
- Dalya P, based in Colombia, is currently a coordinadora de servicio y postventa at Penagos. Dalya P brings experience from previous roles at Penagos and Universidad Autónoma de Bucaramanga. Dalya P holds a 2010 - 2015 ingeniería mecatrónica in Instalaciones eléctricas y automáticas, general @ Universidad Autónoma de Bucaramanga. With a robust skill set that includes Administración de empresas, Administration, Analytical Skills, AutoCAD, Business Insights and more.
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