Dalila Abouelseoud Email
Customer Experience QA Lead @ Nominal
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Dalila Abouelseoud Location
- Cairo, Cairo Governorate, EG
Dalila Abouelseoud Work
- Customer Experience QA Lead @ (April 2026 - Present)
- Customer Experience Specialist @ (May 2025 - March 2026)
- Customer Experience Specialist @ (November 2024 - April 2025)
- Operations Manager @ Ridelane (May 2025 - Present)
- CRM Manager @ (February 2023 - January 2025)
- Seasonal Customer Experience Specialist @ (March 2024 - May 2024)
- Partnerships Specialist @ (May 2023 - July 2023)
Dalila Abouelseoud Education
- Ain Shams University
Bachelor of Engineering - BE (Mechatronics Engineering)
2017-2022 - Manarat El Mostakbal American School
High School Diploma
2015-2017
Dalila Abouelseoud Skills
- Gorgias
- Shopify
- HW Labs
- Software Engineering
- Real-Time Operating Systems (RTOS)
- Embedded C
- AVR Micro-controllers Interfacing
- Data Structures
- C (Programming Language)
- Attention to Detail
- Marketing Automation
- Virtual Assistance
- Email Marketing
- Google Workplace
- GoDaddy
- Instantly.ai
- Cold Email
- Stripe (Software)
- Project Management
- GoHighLevel
- Google Sheets
- Customer Relationship Management (CRM)
- Customer Support
- Organization Skills
- Communication
- Graphic Design
- SolidWorks
- Adobe Photoshop
- Adobe Illustrator
- Microsoft Word
- Microsoft Excel
- Claude Cowork
- Customer Experience Management
- Customer Specialist Quality Assurance
- Email Support
- Google App Scripts
- Loop Returns
- Okendo
- Onboarding Customer Support
- Process Flow Documentation
- Process Improvement Projects
- Standard Operating Procedure (SOP)
- Telephone Support
- Training and Development (HR)
- Workflow Automation
Dalila Abouelseoud Summary
- Dalila Abouelseoud, based in Cairo, Cairo Governorate, EG, is currently a Customer Experience QA Lead at Nominal. Dalila Abouelseoud brings experience from previous roles at Nominal, Ridelane and Exclusive Web Marketing. Dalila Abouelseoud holds a 2017 - 2022 Bachelor of Engineering - BE in Mechatronics Engineering @ Ain Shams University. With a robust skill set that includes Gorgias, Shopify, HW Labs, Software Engineering, Real-Time Operating Systems (RTOS) and more. Dalila Abouelseoud has 1 emails on RocketReach.
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