Dale Mathis Email & Phone Number
Business Intelligence and Workforce Planning Manager @ Take Charge America
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Dale Mathis Location
- Salem, OR, US
Dale Mathis Work
- Business Intelligence and Workforce Planning Manager @ (February 2010 - Present)
- Registered Representative I @ (November 2008 - February 2010)
- Loan Document Specialist 5 @ (January 2005 - September 2008)
Dale Mathis Education
- Paradise Valley Community College 1994-1995
- Arizona State University 1993-1994
Dale Mathis Skills
- Workforce Management
- Call Center
- Data Analysis
- Process Improvement
- Reporting & Analysis
- Forecasting
- Real Time Analysis
- Adherence
- Scheduling
- NICE Interaction Management
- IEX
- Avaya
- Excel
- Word
- Outlook
- PowerPoint
- SharePoint
- Speech Analytics
- Analysis
- Business Analysis
- Microsoft Word
- Process Scheduler
- NICE Call Recording
- Quality Assurance
- Customer Experience
- Supervisory Skills
- IEX Total View
- Microsoft Office
- Customer Satisfaction
- Performance Metrics
- Avaya Technologies
- Nursing
- Credit
- Mortgage Lending
- Contact Centers
- Troubleshooting
- SQL
- Performance Management
- Call Centers
- Reporting and Analysis
- Banking
- Leadership
- Operations Management
Dale Mathis Summary
- Dale Mathis, based in Salem, OR, US, is currently a Business Intelligence and Workforce Planning Manager at Take Charge America, Inc.. Dale Mathis brings experience from previous roles at Charles Schwab and Wells Fargo. Dale Mathis holds a 1994 - 1995 Paradise Valley Community College. With a robust skill set that includes Workforce Management, Call Center, Data Analysis, Process Improvement, Reporting & Analysis and more. Dale Mathis has 1 emails and 1 mobile phone numbers on RocketReach.
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