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Daffa Permana Location
Bogor, West Java, ID
Daffa Permana Work
Customer Service Team Lead @ (January 2025 - Present)
Customer Service Team Lead @ (February 2024 - January 2025)
Customer Service Officer Outbound @ (September 2023 - January 2024)
Customer Service Officer Social Media @ (January 2023 - August 2023)
Customer Service Officer Inbound @ (April 2022 - January 2023)
Computer Lab Assistant @ (January 2018 - January 2021)
Graphic Designer @ Highlight Communication (January 2019 - January 2020)
Graphic Designer Internship @ (August 2019 - September 2019)
Daffa Permana Education
Gunadarma University
Bachelor of Communication Science (Communication, General)
2017-2021
Daffa Permana Skills
Spreadsheets
Microsoft Excel
Leadership
Team Management
Contact Centers
Self-confidence
Knowledge Management
Analytical Skills
Problem Solving
Time Management
Product Knowledge
Copy Typing
Persuasive Speaking
Multitasking
Customer Relationship Management (CRM)
Customer Service Operations
Customer Service
Customer Support
Adobe Illustrator
Adobe Premiere Pro
Photography
Adobe Photoshop
Wondershare Filmora
Microsoft Office
Public Speaking
Journalism
Broadcasting
Branding
Daffa Permana Summary
Daffa Permana, based in Bogor, West Java, ID, is currently a Customer Service Team Lead at LRT Jakarta. Daffa Permana brings experience from previous roles at PLN Icon Plus. Daffa Permana holds a 2017 - 2021 Bachelor of Communication Science in Communication, General @ Gunadarma University. With a robust skill set that includes Spreadsheets, Microsoft Excel, Leadership, Team Management, Contact Centers and more. Daffa Permana has 1 emails on RocketReach.
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