Vice President and Head of Customer Engagement Division, Consumer Business Sector @ Metrobank
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D. R. Location
Valenzuela, NCR, PH
D. R. Work
2024 -
now Vice President and Head of Customer Engagement Division, Consumer Business Sector @
2021 -
2024 Vice President and Head of Customer Engagement Division, Branch Banking Sector @
2014 -
2021 Assistant Vice President and Head of Contact Center Division, Enterprise Services Sector @
2013 -
2014 Operations Manager, Central Monitoring Unit, O and T Transaction Services, Global Consumer Group @
2012 -
2013 Operations Manager, Cash Management Services, O and T Transaction Services, Institutional Clients Group @
2011 -
2012 Operations Manager, Branch Oversight Function, O and T Risk and Control, Global Consumer Group @
2007 -
2010 Assistant Manager and In-Business Risk Officer, CitiPhone Philippines, Global Consumer Group @
2004 -
2007 Operations Support Analyst - Quality Assurance and Process Control Group @
2001 -
2004 CitiPhone Officer, Global Consumer Group - CitiPhone Philippines @
D. R. Education
De La Salle University
Bachelor of Arts (Behavioral Science Major in Organizational Systems Development)
1998
-
2001
Marist School 1994
-
1998
D. R. Summary
D. R., based in Valenzuela, NCR, PH, is currently a Vice President and Head of Customer Engagement Division, Consumer Business Sector at Metrobank. D. R. brings experience from previous roles at Metrobank and Citi. D. R. holds a 1998 - 2001 Bachelor of Arts in Behavioral Science Major in Organizational Systems Development @ De La Salle University. D. R. has 1 emails on RocketReach.
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