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D. Cook Location
Columbus, GA, US
D. Cook Work
ITS Customer Service Agent @ (November 2012 - Present)
Customer Care Consultant @ Afni Inc (June 2011 - November 2012)
Paraprofessional @ Sedgwick County Special Education (August 1997 - May 2010)
D. Cook Education
Baker College Center for Graduate Studies
Human Resourses Management
2003-2007
D. Cook Skills
Call Center
Telecommunications
Customer Experience
Customer Satisfaction
Contact Centers
Customer Retention
Customer Service
Team Management
Service Delivery
Workforce Management
Customer Support
Team Leadership
VoIP
GSM
Avaya
D. Cook Summary
D. Cook, based in Columbus, GA, US, is currently a ITS Customer Service Agent at Anthem, Inc.. D. Cook brings experience from previous roles at Afni Inc and Sedgwick County Special Education. D. Cook holds a 2003 - 2007 Human Resourses Management @ Baker College Center for Graduate Studies. With a robust skill set that includes Call Center, Telecommunications, Customer Experience, Customer Satisfaction, Contact Centers and more. D. Cook has 1 emails and 1 mobile phone numbers on RocketReach.
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