Czena Cerantes's Location
Manila, National Capital Region, Philippines
Czena Cerantes's Work
- IT Batch Operator Shift Lead @ Accenture
- IT Batch Operator @ Navitaire, an Amadeus company
Czena Cerantes's Education
- Adamson University
Bachelor of Science (Computer Engineering)
2002 - 2007
Czena Cerantes's Skills
- Incident Management
- IT Service Management
- SQL
- Service Delivery Operations
- Business Analysis
- Itil V3 Operational Support and Analysis Osa Certified
- Problem Management
- Process Improvement
- ITIL
- Social Media
Czena Cerantes's Summary
Czena Cerantes, based in Manila, National Capital Region, Philippines, is currently a Service Delivery Manager at Accenture, bringing experience from previous roles at Accenture and Navitaire, an Amadeus Company. Czena Cerantes holds a 2002 - 2007 Bachelor of Science in Computer Engineering @ Adamson University. With a robust skill set that includes Incident Management, IT Service Management, SQL, Service Delivery Operations, Business Analysis and more, Czena Cerantes contributes valuable insights to the industry. Czena Cerantes has 1 email on RocketReach.
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