Cynthia Rayos Email & Phone Number
Head of Customer Service and Verification @ evoke
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Cynthia Rayos Location
- Valenzuela, NCR, PH
Cynthia Rayos Work
- Head of Customer Service and Verification @ (November 2024 - Present)
- Head of Customer Service @ (November 2019 - December 2024)
- Senior Delivery Manager - Philippines @ (April 2016 - November 2019)
- National Centre Manager @ (January 2015 - January 2016)
- Call Centre Manager @ (January 2009 - January 2015)
- Operations Manager @ (June 2009 - December 2009)
- Operations Manager @ IBM Daksh Business Process Services (September 2007 - June 2009)
- Operations Manager @ ePLDT Ventus (April 2007 - July 2007)
- Operations Supervisor @ ePLDT Ventus (January 2006 - January 2007)
- Team Leader @ ePLDT Ventus (January 2005 - January 2006)
- Business Communications Specialist @ ePLDT Ventus (January 2004 - January 2005)
- Senior Quality Assurance Specialist @ ePLDT Ventus (May 2004 - July 2004)
- Quality Assurance Specialist @ ePLDT Ventus (January 2003 - January 2004)
- Customer Service Representative @ ePLDT Ventus (January 2002 - January 2003)
Cynthia Rayos Education
- University of Santo Tomas
Bachelor of Science (BS) (Tourism)
1998-2002 - Immaculate Conception Academy of Manila
High School
1994-1998 - Immaculate Conception Academy of Manila
Elementary
1987-1994
Cynthia Rayos Skills
- Business Process Improvement
- CRM
- Call Centers
- Contact Centers
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Leadership
- Management
- Performance Management
- Process Improvement
- Team Leadership
- Team Management
- Training
- Marketing Communications
- Outsourcing
- Business Process
- Cross Functional Team Leadership
- Capital
- Services
- Change Management
- Offshoring
- Strategy
Cynthia Rayos Summary
- Cynthia Rayos, based in Valenzuela, NCR, PH, is currently a Head of Customer Service and Verification at evoke. Cynthia Rayos brings experience from previous roles at Entain and Salmat. Cynthia Rayos holds a 1998 - 2002 Bachelor of Science (BS) in Tourism @ University of Santo Tomas. With a robust skill set that includes Business Process Improvement, CRM, Call Centers, Contact Centers, Cross-functional Team Leadership and more. Cynthia Rayos has 1 emails and 1 mobile phone numbers on RocketReach.
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