Cynthia Mercado's Location
Manila, National Capital Region, Philippines
Cynthia Mercado's Work
- IT Applications Senior Director @ ICT Marketing Services
- IT Applications Senior Director @ SYKES
Cynthia Mercado's Education
- University of the Philippines
Bachelor of Science in Business Administration (Business Administration)
Cynthia Mercado's Skills
- BPO
- Call Centers
- Workforce Management
- Performance Management
- Outsourcing
- Process Improvement
- Business Process Improvement
- Inbound Marketing
- Vendor Management
- Service Delivery
Cynthia Mercado's Summary
Cynthia Mercado, based in Manila, National Capital Region, Philippines, is currently a IT Applications Senior Director at Ict Marketing Services, bringing experience from previous roles at Sykes Enterprises, Incorporated. Cynthia Mercado holds a Bachelor of Science in Business Administration in Business Administration @ University of the Philippines. With a robust skill set that includes BPO, Call Centers, Workforce Management, Performance Management, Outsourcing and more, Cynthia Mercado contributes valuable insights to the industry.
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