Cynthia B. Email & Phone Number
Research Project Manager @ Cooperative Institute for Research to Operations in Hydrology (CIROH) at The University of Alabama
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Cynthia B. Location
- Northport, AL, US
Cynthia B. Work
- Research Project Manager @ (July 2024 - Present)
- Sr. Manager - Customer and Client Services @ (April 2011 - December 2013)
- Dir. Business Operations Support and Optimization @ UpSource, Inc. (February 2010 - April 2011)
- Sr Mgr, Professional Services @ (September 2006 - July 2009)
- Sr. Staff, Business Operations Support (L.E.A.D. Program Rotational Roles) @ (July 2000 - July 2006)
- Enterprise Marketing Implementation Specialist @ (January 1999 - January 2000)
- Marketing Specialist @ (January 1996 - January 1999)
Cynthia B. Education
- University of Colorado Denver
BA
1990-1995
Cynthia B. Skills
- Analytical Skills
- Application Configuration
- Broadband Networks
- Business Development
- Business Initiatives
- Business Process Improvement
- Business Requirements
- Call Center
- Call Centers
- Change Management
- Collaborative Problem Solving
- Communication
- Crisis Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Training
- Customer Success
- Customer-Focused Service
- Data Analysis
- Data Analytics
- Desktop Support Management
- Global Customer Service
- IT Service Delivery
- Integration
- Internet Access
- Interpersonal Communication
- KPI Implementation
- Key Metrics
- Key Performance Indicators
- Leadership
- Management
- Matrix Management
- Microsoft Office
- Multiple Project Coordination
- Multitasking
- Operational Efficiency
- Operations
- Operations Management
- P&L Management
- People Management
- Performance Reviews
- Problem Solving
- Process Improvement
- Professional Services
- Program Management
- Project Management
- Quality Assurance
- Reliability
- Report Writing
- Request for Proposal (RFP)
- Resource Allocation
- Reverse Engineering
- Service Contracts
- Service-Level Agreements (SLA)
- Skill Development
- Smartsheet
- Start-ups
- Strategic Services
- Strategy
- Supplier Evaluation
- Support Management
- System Administration
- Systems Integration
- Team Leadership
- Team Performance
- Teamwork
- Telecommunications
- Training
- Training Manuals
- Vendor Management
- Vendor Relations
Cynthia B. Summary
- Cynthia B., based in Northport, AL, US, is currently a Research Project Manager at Cooperative Institute for Research to Operations in Hydrology (CIROH) at The Uni. Cynthia B. brings experience from previous roles at FreeWave Technologies, UpSource, Inc., Force10 Networks and Verizon. Cynthia B. holds a 1990 - 1995 BA @ University of Colorado Denver. With a robust skill set that includes Analytical Skills, Application Configuration, Broadband Networks, Business Development, Business Initiatives and more. Cynthia B. has 2 emails on RocketReach.
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