CXTT Consulting Information

CXTT Consulting is proudly 50% First Nations owned. We provide independent expertise to assist you to unlock opportunities with a focus on CX, Contact Centres and Technology. Our services include: - CX Strategy and design - Customer Service Benchmarking and Assessment - Interim CCO/CX Lead/CC Lead - IT Functional and Strategic Assessment - Technology Advisory - Project Health Checks - Workshop and Event Facilitation - Coaching We are led by award-winning Michael Clark, recognised in 2023 in the Top 100 Contact Centre Influencers in APAC, and in 2022 as a Top 50 Small Business Leader. We work with you to identify your goals and develop solutions and a roadmap for change, and then assist with implementing improvements that deliver a return on your investment. Our logo incorporates four boomerangs, reflective of our Indigenous ownership and the concept that our ideas and our efforts will return to us in kind. Our branding colours were chosen to represent trustworthiness, innovation and creativity. Integrity is critical to us, and we do what we say we will do. Our reputation is hard won. We will deliver to your goals and if you are ever not happy, tell us and we will fix it.